Wonders Ice Cream | Interview Guide

Wonders Ice-Cream Interview Guide

  • INFORMATION:
  • All interview sessions MUST have a Host, Co-host, interviewers (preferably an interviewer for each customer, but an interviewer may interview 2 customers if needed) and a maximum of 3 supervisors.
  • Supervision Team+ may interview/supervise interview sessions, Management Team+ may host/co-host these sessions.
  • The Host and Co-host must decide between themselves who will be the ranker for the session; this is usually the Co-host whilst the Host helps the session to run smoothly.

Please make sure to copy & paste the correct dialogue that your role has to say.

  • TEMPLATES:

ANNOUNCEMENT: An interview session will be starting at {EST TIME} down at the Interview Center! Customers may head down to be given an interview to become staff. Interview Center - Roblox

S-LOCKING: The interview session has now been locked and will begin; so sorry if you missed it! Don’t forget you can always send us an application at our Application Center instead! Wonders Application Center - Roblox

ENDING: Our interview session has now concluded and everyone has been ranked; congratulations if you passed. Why not head down to the Creamery to celebrate with a seasonal Pumpkin Spice Latte?

  • BEGINNING THE SESSION:

To begin the session, the host must make sure that there are enough interviewers to interview the amount of customers needed; however, this isn’t always necessary! Interviewers are permitted to interview 2 customers if they feel as if they can.

Supervisors will be helpful, but are not always needed. It’s recommended that if you have a busy server, you have plenty of supervisors to help it run as smoothly as possible.

5 minutes before slocking the server, please announce to the trainees that ‘PTS’ is now enabled, and that no free-talking should be spread.

When the session is due to begin, please ensure that the slock command is enabled on the server. Please keep in mind that members with moderator commands can bypass this lock. The Host/Co-host must make sure any late staff members are kicked for being late (apart from SHRs.)

If there are any spare staff (remember the maximum of 3 supervisors), please make sure to politely kick them from the server as excess.

The host must begin using the ‘m’ command: (Host/Co-host must copy & paste this following dialogue)

HOST: Hello, welcome to your Wonders Interview session for today. My name is [USERNAME] and I’m joined alongside the lovely [USERNAME]. It’s a pleasure to be here today!

Please remain silent and attentive whilst my co-host begins to state the rules. Pay attention, as these rules will be crucial for your passing today!

CO-HOST: I. Always use grammar whilst in any of our games. Failure to follow this rule after III strikes will result in a demotion.

II. Do not troll in any of our games; this is unprofessional and will result in a demotion of your role.

III. If you catch anybody breaking the rules in our games, please give them I warning before contacting an MR+. Any biased warnings will result in a warning for yourself, and possibly a demotion.

IV. Always follow the staff guidelines; you can locate these in our communications server.

V. Please do not argue with your Interviewer if you do happen to fail; this will result in a kick from the session. Your interviewer has spent some of their free time to interview you today, so be grateful!

Thank you for listening closely to the rules, I will now hand back to the Host, who will give you further instructions on what to do next.

HOST: I would like to take this moment in time to wish you all good luck towards this session today. Make sure to thank your interviewer too!

Please make sure to direct any questions you may have to your interviewer.

Interviewers, please now choose a customer to interview, and bring them to an interview room. Interviews may now begin.

[INTERVIEWERS WILL CHOOSE A CUSTOMER AND BRING THEM TO AN INTERVIEW ROOM. INTERVIEWS WILL BEGIN.]

  • INTERVIEWER SCRIPT:

INTERVIEWER: Greetings, my name is [USERNAME] and it’s a pleasure to be your interviewer for today! Any questions before we begin?

[WAIT TO ANSWER ANY QUESTIONS, IF NOT, PROCEED]

Lovely! Before we begin, I would like to run through some quick tips for this session.

First, you will have a maximum of III grammar strikes for this interview session. If you can correct your mistake before me, it won’t be counted.

If you receive all III strikes, you will be auto-failed and removed from the server.

You will have III minutes to answer each question with as much detail as you can. Make sure to maximise your sentences for a guaranteed pass.

If you need to go AFK, please try and inform me before doing so. This is to prevent me kicking you.

Alright, that’s everything I need to say! Let’s proceed onto the interview.

[QUESTIONS:

Please make sure to correctly copy and paste these questions, and give your customer the correct amount of time to answer.

I. Why would you like to work here as a Trainee?

II. What are the duties of a Trainee?

III. Why should we pick you over other applicants?

IV. How would you handle a difficult customer?

V. What made you decide to pick our company over other available groups?

VI. What are some unique characteristics that you possess?

VII. Have you had any experience in other groups? If so, which groups?]

INTERVIEWER: Alright, we have come to the end of this interview! Good efforts!

I will now be double checking chat-logs for any grammar mistakes that I may have missed during the way.

Please remain patient as I collect your results.

PASSED: Congratulations, I’m pleased to say you have passed this session! Please follow me to be ranked.

[TAKE THE CUSTOMER TO THE RANKER, AND WAIT TO BE DISMISSED.]

FAILED: I’m sad to say that you’ve failed this session due to [INSERT REASON]. Please try again another time, or apply in our center!

[KICK THE CUSTOMER AND WAIT TO BE DISMISSED.]

  • ENDING THE SESSION:

When the session has ended, all customers should be ranked and kicked from the session. The Host will thank the staff for coming, make any announcements and then shut-down the server using the ‘shutdown’ command.

The session has now ended.

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