Ads Manager Charges 2x Daily Budget for 24 hours campaign

Bug Reports Roblox Application and Website Bugs
,
1

Same issue here that was marked as fixed

When I run an ad campaign with a daily budget of 10 credits, I’m being charged 20 credits.

Expected behavior

I expect a daily budget of 10 credits means 24 hours even if it’s on 2 separate calendar dates.

Edit: I can see now that there’s a notification in the ad manager “Budget applies to calendar dates, not a 24-hour day. All campaigns run a minimum of 2 calendar days.”
If the current behaviour is by design, I don’t understand the “fixed” status in the previous post.

2

Thank you for the report. This is an acknowledgement message. We have assigned to our team for further review.

3

Whenever I first saw the reply, I blindly trusted it and marked it as the solution (saw the disclaimers on the ads page months later after I’d already forgotten about my thread lol).

I just made an edit to the thread stating that it’s now “intended behavior”.

But I totally agree that it does feel weird/arbitrary to force 2-day minimums.

4

Reported alredy by me:

5

hey there — we’ve recently launched 40+ updates to Ads Manager and made major improvements to performance and usability. I’ve linked a few recent DevForum posts below with details.

re: your specific question. I’m glad you saw the note in the product about the 2 calendar days. This is something we’re looking into. Thanks for sharing the feedback!

Also, would love for you to give it another try and let us know if you have any feedback — it really helps us keep shaping the product!