Can't leave groups

I’ve had this issue before. Maybe you have an extension installed (roblox+ was the issue for me, I also couldn’t remove friends and had to block then unblock…)

Make sure you can conect to
https://groups.roblox.com/docs

If you get errors, you may either get a 403 or Chrome may say and extension is blocking the API page from loading.

I’m assuming the API that is used is this
https://groups.roblox.com/docs#!/Membership/delete_v1_groups_groupId_users_userId

Tried with and without extensions

1 Like

Yep. I can connect, and thats the api I used, and it gave a 500 server error (I use firefox btw, not chrome, although I can reproduce on chrome aswell)

This bug is still happening, but I found a way to get around it:

  1. Go to the group page
  2. Open inspect
  3. Click “Pick an element from the page” and then click the three dots that open the menu
  4. Click the option you want out of the menu

Easier way, Click on the three dots, and middle clip the thing you want to do. I recommend this cause it is more efficent.

Dragging the dots, then clicking somewhere on the page opens the menu and allows the links to be clicked. After inspection I can see there is no global function bound to href or onclick for the link. That leads me to believe it lies within library you’re using to hook the events, possibly silencing any errors thrown.

After further inspection I have found what is causing the issue. The menu is hidden with onmousedown and the button never receives the onmouseup event which toggles the confirmation popup. The only way I can get it to work is if I glitch the menu open, like how I previously stated, as it prevents the menu from closing and allows the link to still be there when the mouse is released.

1 Like

Something similar seems to have reappeared. There is a specific group that you cannot leave. Here is the link:

https://www.roblox.com/groups/30942/the-silent-ninjas#!/about

WARNING: JOIN AT YOUR OWN RISK

This should be looked into. Currently the only way to leave would be through group api.

5 Likes

Well, this sometimes happens to me and also with the configure group. But most of the time if I double click it, I would be able to leave group/configure groups.

Apparently this happens because the rookie rank doesnt exist.

3 Likes

I tried myself to leave through group api but it failed. Did it work for you or anyone you know?

1 Like

Didn’t work either. I assumed wrong.

it’s caused by the default role’s rank being set to 0.
you can see that it’s rank is 0 here:
https://groups.roblox.com/v1/groups/30942/roles

i’m assuming it happened from it being possible at one point to set it to 0 using the api

1 Like

Hi! Sorry for the radio silence on this. i think there are three separate, relatively rare issues being described in this thread

The first one is, clicking the Leave Group button in the menu doesn’t open up the modal. Finally figured out that this happens consistently if you click on the menu button slowly due to the way the onclick and onblur handlers are called.

The second one is, you can’t leave a group if you’re in a roleset that isn’t guest with a rank of 0. This group is in a bad state (you shouldn’t be able to update a roles rank to 0) so i recommend leaving it through the API directly if you need to, and we’ll work on a plan to get groups like these out of this bad state.

The third one is you can’t leave a group if you’re in a roleset that doesn’t exist. This is also a bad state / shouldn’t be possible - we will come up with a plan to fix these groups as well or add in some logic to check for this.

Unfortunately as it’s coming towards the end of the year i cannot offer a timeline for a fix - but we are actively tracking all of these issues.

10 Likes

Unfortunately, as I found, setting the group rank to 0 somehow makes it impossible to leave through API… (At least when I tried). Should I create a separate report?

Edit: I see you’ve joined. For the time being, is it possible to send it to moderation so they can lock the group/lock the group shout? People falsely think they are being hacked…

I think you are referring to the second problem i just described? In which case, no, please don’t make a separate report.
The rank of 0 is reserved for Guest. You cannot through the API nor the configure group page, update any other role to have a rank of 0, hence my comment about it being in a bad state.

3 Likes

I see. Thanks for clarifying. I assume this happened a long time ago, and it isn’t possible to do this anymore?

1 Like

I tried to leave using the group API but it came up with an error message saying “rank does not exist”.

https://groups.roblox.com/v1/groups/[GROUPID]/users/[USERID]

Hope this helps (not sure if it does because I didn’t try it myself).