Configuring Gamepass/Clothing Sales → Redundant Pop-ups

Page URL: No specific URL.
Impact: Low
Frequency: Constantly
Date First Experienced: 2021-01-28 10:01:00 (-06:00)
Date Last Experienced: 2021-01-28 11:01:00 (-06:00)

Reproduction Steps:

  1. Configure a gamepass.
  2. Go to “Sales.”
  3. Change the price of the gamepass.
  4. Do not press save. Navigate back to “General.”
  5. You will not receive a pop-up at all. The price saves.
    OR
  6. You will receive two consecutive pop-ups. What occurs is as follows:
If you saved during the first pop-up If you saved during the second pop-up Result
No No Does not save
No Yes Saves
Yes No Does not save
Yes Yes Saves

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior:
When all the reproduction steps are followed, you should get the “Unsaved Changes” pop-up just once.

Actual Behavior:
When all the reproduction steps are followed, you get the “Unsaved Changes” pop-up twice. This occurs around 70-90% of the time. A gif of this occurring is provided below:

Gamepass BugGif

The remaining 30-10% of the time, no pop-up appears and your changes are automatically saved.

Gamepass BugGif2

Workaround:
Simply follow the table provided above and choose an option that will save your change.

4 Likes

Hello! Can you please confirm whether this issue is still occurring? Thank you!

1 Like

Thanks for checking in! The bug is still occurring. I tested it right now, at 1:45 PM CST 2/3/2021 with a different gamepass.

Gamepass BugGif3

Thank you for checking again. We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

2 Likes