Console Sponsorship brings in 0 clicks / 0 visits

Note
I’ve updated this thread with more info down below, as a reply. Please make sure to check it too.

Description
I sponsored my game yesterday for 1,000 Robux for “Console”, to find out I got 0 visits from 1.3M impressions. My game has access for console players and access is set to public. I also ran another sponsor for 3,000 Robux for “Console”. Currently it’s been running for 17 hours and I got 0 visits from 1.4M impressions. I would like a refund for both of these sponsors, and a fix in “Console” sponsorship system, thank you.

Time it started
Jul 3, 2023, 3:51 AM

Images


Reproduction steps

  1. Create a sponsorship for “Number Block Race”, Platforms: “Console”, Ages: “13-16”, “17+”

Required Information
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36

Links
Sponsors list for “Number Block Race”
Number Block Race

6 Likes

I saw something similar a few days ago from other people on devforum, and the same thing happened twice with my game.
P.S sponsor ads are big mess, i remember spending year ago 2500 robux, but either roblox stopped my ad for NO reason, either me, but nobody refund me these 2500 robux, and no results after advertising…

1 Like

Here are all of the sponsors I ran for multiple games:







8K Robux scammed in total from doing only console sponsors. No visits gained from any of these sponsors. This is still happening.

I recently sponsored for console one of my older games that I’ve created somewhere in January and the sponsor brought in visits. These 2 games were made in July-August and console sponsors for them do not bring in any visits. Seems like for newer games the sponsors are completely broken.

Please Roblox, fix this.

2 Likes

Hello! I would recommend you read the Roblox documentation covering sponsorships and how exactly they work, my guess for why none of your sponsorships did well is because the amount sponsored was too low, now you might be thinking, I will run 8 Sponsors and that will do better than one, but this is incorrect!

If you would have used all 8k Robux on one sponsor you would have gotten much better results, Roblox uses a bidding system for sponsors, the higher the amount, the higher priority your game will get above other sponsorships!

Hope this helped!

2m impressions and 0 clicks is like statistically impossible

3 Likes

This is true, just suggesting not running multiple sponsorships as that does nothing but hurt your returns.

Based on what is that suggestion coming from? Did you test it specifically in those conditions?

1 Like

Thanks for the report! We’ll follow up when we have an update for you!

Been 10 days same issue, we push from 1k to 10k per sponsors and nothing. This is ludicrous!