Constantly Disconnect From Game

[RuizuKun_Dev (Kitsune)]

Reproduction Steps

go into any game on Roblox from Asia region that also has a teleport feature

it seems like the client and server couldn’t establish a connection

Expected Behavior

to not disconnect and successfully teleport

Actual Behavior

i disconnect 8/10 times constantly when joining the game and teleporting

Issue Area: Roblox Website
Page URL: [NEW CODE+RELEASE ⚔️] Attack on Titan: Evolution - Roblox
Impact: Very High
Frequency: Constantly
Date First Experienced: 2022-08-05 00:08:00 (+07:00)
Date Last Experienced: 2022-08-07 00:08:00 (+07:00)

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Possibly Related

Connection errors such as “Connectfail” and “Could not fetch” error keep happening in studio / clients in East Asia regions

Reproduction Steps How I fix this "connectfail" and "could not fetch" error? https://devforum.roblox.com/t/roblox-hate-me-apparently/1849367?u=penguindoc9999 https://devforum.roblox.com/t/roblox-hate-me-apparently/1849367/2?u=penguindoc9999 https://devforum.roblox.com/t/roblox-hate-me-apparently/1849367/7?u=penguindoc9999 Alot of people living in east asia region, including me seems to be having this issue. It has been happening for several months and it is severely affecting studio / cl…

[rogeriodec_games]

Also, possibly related (router problems):

Constantly getting disconnected from Team Create

First of all, I want to offer my sincere apologies to the Roblox team regarding this topic. Error 277 (also, the connection loss issue in Team Create, the source of this topic) has been with me for years and there has never been a satisfactory explanation (except the more standard explanation which is: problems with my internet connection). Roblox Player error 277 occurred both on my Windows 10, connected via cable with my router (100 Mbps connection, optical fiber), and on my Android, via WiF…

[Spectrabox]

I’ve been getting this issue for the past few days too. Though I am in Southeast US and am getting it when first joining my experience rather than teleporting. I was able to get into my game through play mode in studio, but joining through the website seems to always give me error 277.

Edit: I have tried connecting through a different internet connection (Mobile Hotspot) and still get the error same as before. I can get into most games, but not this one: Testing2 - Roblox
I’ve also tried a few different computers all with the same outcome.

[lexandstuff]

It’s likely related to this issue: Player randomly being disconnected from server but still replicating to other clients - #18 by TheLegendaryEggMan

Despite the inactivity in the thread, the issue is still very much ongoing, affecting us daily.

[SubtotalAnt8185]

This is in the wrong subcategory.

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I have seen this issue multiple times, but when using an ethernet port the issue decreases. However, sometimes Roblox does this when my internet is perfectly fine. I rejoin the server, and everyone is still there. That’s odd.

[Spectrabox]

This issue doesn’t seem to be occurring for me anymore. I was able to get into my place like normal yesterday and today.

[thirdtakeonit]

Thanks for the report. Do you still encounter this issue ?

[Spectrabox]

This bug did end up reappearing for me after not occurring for 1-2 weeks after my above post where I said it was no longer happening.

I was able to fix it this time though, by disabling a script in my game that loads in some large models from InsertService after the server starts. In my case it is about 7 different large models that are brought in to the workspace by InsertService:LoadAsset(). I do have a live game which also has the same behavior and loads in the exact same models which has never had this issue, but it is currently a much smaller place so I believe it has to do with the very large size of my current place + the additional loading.

[thirdtakeonit]

If you encounter this issue again, please file a new report.