Rojo and other tools utilize https://data.roblox.com/Data/Upload.ashx to upload model files to the website. They cannot upload them using the Open Cloud API because it does not currently support .rbxm or .rbxmx files.
A short while ago, this endpoint stopped functioning and is returning an internal server error. Whether it be because the endpoint changed its format unexpectedly or because it no longer works is unclear, as it was never officially documented to my knowledge.
This impacts everyone using Rojo to upload models to the website and any number of users of other tools and workflows.
My expectation is that endpoints work as expected and that the endpoint we use for Rojo not be removed or disabled until we have an officially supported method for uploading model files via Open Cloud.
Took the time to figure out why this is happening, so might as well provide some additional context here.
The error page for /Data/Upload.ashx has been screwing up recently, causing it to respond with HTTP 500 whenever it tries to show an error page, complaining that it can’t display it. For example, sending a request to it without a CSRF token is supposed to respond with HTTP 403 (Forbidden), but since it fails to load the error page, it ends up responding with HTTP 500.
Most programs that use /Data/Upload.ashx send one request without the CSRF token, expecting to grab it from the HTTP 403 response (as it’s always in the response headers), and then send a second request with the token. While an error page not working shouldn’t be problematic, because we kind of depend on it, it actually screws up this whole process.
That’s what Rojo does, that’s what Tarmac does, that’s what I used to do in my automation scripts, and chances are that Studio might be trying to do that too?
So the endpoint is kind of broken, just not completely broken.
We’ve been getting reports that it isn’t working consistently for a few days but I failed to put 2 and 2 together because they were from different programs. It seems to impact other endpoints on data.roblox.com too, as Tarmac hasn’t been working but it uses https://data.roblox.com/data/upload/json rather than the endpoint in the OP.
For me in the U.S., this has been a consistent and worsening issue over the span of about a week or so… it started 1 out of 3 publishes would be successful, and over days has progressively gotten to the point that over weekend that 1 out of 10 would successfully publish… and now I can’t even get 10% success… I published 15 times and all failed… I’ve now had to jump on VPN to different regions, and when I do I may get a good publish or two and then it starts happening again.