Enter key button shows instead of the send button on the keyboard when using the in-experience chat on Mobile

Bug Reports Engine Bugs
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#1

Hello,

Since a few days ago, the enter key button would show on the Mobile keyboard instead of showing the send button when using the chat on experiences.

While there is a send button on TextChatService that can be used to send the chat message as an alternative to the keyboard send button, there isn’t on the Legacy Chat which made it impossible to send chat messages on experiences that use the Legacy Chat System for example Prison Life.

Screenshot_20241117_232415_Roblox
Screenshot_20241117_232415_Roblox1600×692 342 KB

Expected behavior

I expect the send button to show on the Mobile keyboard when using the chat on experiences as it always did before.

1 Like
#2

Hi, we have rolled back a relative change, could you verify if the issue is fixed on your side? Thank you

#3

It’s not exactly fixed, in games that use TextChatService, now it would show the “enter key” when you tap into the chat box for the first time but when you attempt to leave it and the keyboard shows back again, it displays the send button instead.

While in games that uses the Legacy Chat system like @Dued1’s Work at a Pizza Place it still shows the “enter key” button.

The keyboard showing back again after attempting to leave chat is another bug affecting Mobile devices (but only TextChatService games) which I have reported here:-

#4

Hmmm, if possible, could you please restart the App to try once again? thank you.

#5

The bug is still occurring even after updating the Roblox app to the latest version

#6

I’ve tried that multiple times, yet I am still getting the same behavior.

#7

We are sorry that the last reverting did not actually go through. Could you please try one more time? Thank you

#8

It seems to be fixed now, the send button is showing at all times, but the keyboard is still showing back again after attempting to leave chat, I hope that this bug will get a fix too.

#9

We have a fix going out soon that should hopefully address the keyboard issue, I’ll send an update in your original post about that bug once it’s out

[TextChatService Bug] Keyboard opens again and stays stuck after attempting to leave chat on Mobile