On 2 different games (including their subplaces) we’re getting Error while loading entities for universe <number>: HTTP 500 (InternalServerError) upon entering them in studio. This is an issue on 3 different computers, 2 countries, and in multiple games + all the subplaces. We cannot work on the game because of this since a lot of features are disabled. It is not computer/system/user/country dependent.
Expected Behavior
Studio will work normally, no errors.
Actual Behavior
We get the following error: Error while loading entities for universe <number>: HTTP 500 (InternalServerError). Failed to load game assets, some Studio features have been disabled.
Workaround
No
Issue Area: Studio Issue Type: Connectivity Impact: High Frequency: Constantly Date First Experienced: 2022-11-24 00:11:00 (+02:00) Date Last Experienced: 2022-11-24 00:11:00 (+02:00) A private message is associated with this bug report
Can confirm I’m also having this issue with an already published game, stunting importing assets from my end. Started happening 2 days ago and always happens no matter when I open the place.
Experiencing this as well. We’re looking to use another game under the same group as a possible workaround, but still interrupts workflow pretty badly.
I don’t believe so. Studio games are saved through your Roblox account/cloud, so from what I know, I don’t think there is a way for you to lose your games if you uninstall it. I’ve uninstalled it before and it’s been fine.
This is also happening to me. Happened earlier this morning and is continuing late into the night. Very annoying because it prevents me from uploading decals straight from studio itself.
I’ve been having to deal with this for a couple days now too. It happened in a place that had a lot of assets, and as you said, it prevented me from uploading decals. I opened a new place to continue working on assets, but every over time I would upload a new decal I would get another error, and have to close out of studio and reopen the place to be able to upload again.
Other than that, I haven’t found any solution to this problem. I also tried reinstalling studio, but that didn’t work.
It happened to me without uploading anything, just started randomly happening, even tho I haven’t uploaded anything for over 2 weeks. The only “uploading” I’ve done is publishing the game.
The game does use some custom uploaded assets (sounds), but they were uploaded more than 2 weeks ago, and not changed since.
