"Failed to update price" error when trying to take a group plugin off sale

If you upload a plugin to a group, when trying to change the sales status (whether it is for sale or not), you see the error “failed to update price”. I have verified this is the case with two different groups, one in which I am the owner, and another where I am in a role where I have permission to edit group assets and sales.

I cannot edit the sales of either of these plugins:

However, I did find that I can edit the sales of plugins that I upload to my profile, not to a group.
I can edit the sales of this plugin, which is published to my account:

Here is a gif of the error popping up (it happens every single time, so reproduction should be very simple): https://gyazo.com/615744351039c6c77251c85e5d98cafe

5 Likes

Having exactly the same issue with my group plugins still (Feb 2021, 3 months later). The plugins in question are not meant to be public, and people are downloading them, and I have no way of stopping it.

Plugins I cannot edit:
https://www.roblox.com/library/6065714533/STRAY-Dotted-Lines
https://www.roblox.com/library/6051352540/STRAY-Road-Lines

Getting the exact same error as Fluffmiceter demonstrates in their GIF.

2 Likes

The same is happening to me. I can control personal plugins but not group plugins where I’m the owner of the group and the person who published the plugin.

This same issue is occurring to me where it says failed to update when setting my plug-in not for sale to true.


This issue is making it impossible to set my item for sale off.

So I noticed that everything else updates when trying on the plugin, such as setting the genre or open for comments.

It’s just the setting the price part that doesn’t update for me still.

1 Like

Bumping because this issue is still occurring.


A temporary solution would be making the Plugin disable itself under certain conditions.

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

3 Likes

Same thing happening to me…I tried taking it off sale

Just now having this problem. No solutions?

Still happening to me. I accidentally uploaded a plugin to my group and I don’t even see the sales tab.

More details here.

Sorry for the bump but the issue is still happening. Even with the new Creator Dashboard, I can’t take my group plugin off sale or edit the price.

It states that “You do not own this asset. Distribute on Creator Marketplace could not be saved. Please try again.” even though I am the owner of the group.

1 Like

This is still an issue. I’m also unable to install my own group plugin without paying for it first.