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What do you want to achieve?
I want to fix this high ping issue, game is unplayable. -
What is the issue?
The game gets 50k+ ping variating from 2k to 50k, The game’s common ping is of 200 but is still playable. Its common ping is like that because this is a morph game, which all characters have more parts and trices than a robloxian. (Need to clarify that the high ping comes for like 5 minutes and then it leaves for a very short period and then comes back, this is a loop.)
The issue started happening 9 of December at 7PM (GMT-3)
WHICH is odd because i haven’t added any games update in that time to maybe trigger this, neither the past day. Strangely before all this happened, the Roblox player was updating, it took a bit. i think this might be an issue with roblox updating the 9 of december.. (im not exremely sure)
The game was 100% functional even with its permanent 200 ping, but that might be due that’s an open-world game with other side places. the problem got into players with decent devices, they can’t even run the game, so is not a device problem.
The game also uses a lot of memory… which before this you would crash sometimes but the ping wasn’t an issue.
The game ackwardly works just perfect in private servers just fine; and on public servers when theres 15 players, the ping is controllable but still happens, but the game could let 50 players at the same time without high ping problems.
Players not getting morphed due to high ping.
- What solutions have you tried so far?
What i tried so far is:
- Separating Maps to an external experience connected to the main game to reduce lag.
- Cleaning trash scripts.
- Checking for backdoors, nothing appeared.
- Lowering the max of players from 50 to 22.
- Loading and unloading system for maps that aren’t on the open world and are hidden somewhere else, which before it didn’t had, still is happening.
- Looking for solutions on the Forum, i sadly got to dead ends.
- Enabled the StreamingEnabled feature and is configured like this: Min 80, Max 1000, Low Memory, GameplayPause.
- Checking on the developer console, but nothing showed issues.
None of the above were enough to fix the issue.
About the Game:
The game is and open-world morph roleplay game, which has many features that interacts with the morphs. The game has been always laggy for low-end devices, getting kicked, unplayable or can’t even join, i’ve been tried fixing this over the years but i had no results.
It also has two admins scripts but both weren’t an issue and been always on the game before this started happening,
Players keep getting those messages as well when joining.
This is just for joining the game
It says that but is not an internet issue…
The game in question: [🎁 UPDATE] Steven Universe Future: Era 3 RP - Roblox
Thank you for reading, i hope to find someone who can help me!
If you need more details you can ask me!
