Group List Invisible

https://groups.roblox.com/v1/users/271976081/groups/roles

The API seems to be fine, you can use this as a temporary workaround, for now, I guess.

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It seems to be taking a long time to load my groups however after a few seconds they appear.

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I posted my take on this 2 days ago and it’s yet to be fixed on my end. Is this still broken for anyone else?

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Yes, this is still an issue on my end also. Hopefully it can be looked at soon!

I’ve also found that after creating a new group whilst this bug has been occurring, only that one new group just appears whilst the rest are just in the abyss.

image
yes the name is quite ironic

Same happens to me; I ended up creating a couple of new groups and only those are visible on the list, along with their logos still pending moderation 2 days later.

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It seems the people who are having this issue with the group list not appearing is because you have used a china version of ROBLOX most likely the China version of studio I also unfortunately have the same issue and I’ve contacted ROBLOX about it but they have not answered and you might want to watch out on what you say on the website as you are most likely also apart of the ROBLOX China TOS, again this is all just a theory but I’m very confident that the group list bug is from using the China version of ROBLOX.

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Anyone out there with a fix towards this? I literary cannot do anything, and Roblox support is unhelpful.

EDIT: Even my robux dissapeared

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don’t worry roblox will probably fix it as soon as they can, it’s their own program so i think they will find a way to contact with roblox china to resolve the problem

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We don’t know the extent of this issue, they could have deleted the data from the servers, we really just don’t know…

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well, let’s hope that it’s not something that’s serious

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Which section of support am I suppose to even contact? I already wrote a ticket but I’m obviously getting bot-generated emails as responses.

Hey, thanks for the report! Can you attach the video again?

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Hello! Thank you for getting back to us, here’s the attatched video. :+1:

We’ve also found that this bug is related to users who had logged into LuoBu Studio, essentially causing them to lose all of their robux, social abilities and group access.

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the robux has been fixed but still quite glitchy and the rest of the problems like the group being invisible including the funds, adding friends who’s not associated with china and also following them is still not fixed, hoping it’ll get fixed soon yet still it’s a relief seeing my robux back to normal.

Update: the funds on the groups are now showing but there’s a problem, the accepted pending robux were not added on the group funds

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The robux and friend part is fixed for me as well, although the groups still do not load.

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I have filed a ticket to our internal database. Thanks for the report! We’ll reach out to you when we have any updates regarding this issue.

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All my Robux disappeared again and my groups are still broken; is anyone else experiencing any similar updates towards the situation?

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That’s odd, a fix was just released. Unable to friend or follow users / receive friend requests or follows - #10 by gigagiele

Feel free to share your device info in the meantime as I guess this could help narrow down what may or may not have been missed.
https://www.roblox.com/reference/deviceinfo

I’m sure @gigagiele can look into this, best of luck! :crossed_fingers:

Unsure, my group list is still broken and all my robux just went straight to the 0 flatline;

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer
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Hey there,

Sorry that this is still happening for you! Can you share a few more details to help us figure out why this is still happening?

Can you confirm that you downloaded and logged into Luobu Studio with your username and password? And if so, when did you last log in? Are you still able to log in? Thanks!

Best,
Caelestene.

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