If any of you are experiencing this problem, I believe I have discovered a solution for when this bug occurs unexpectedly.
This should resolve the scrolling problem, as it did for me.
Thanks for your reports, everyone! We are currently investigating this issue with the software engineers, and will come back with updates on it. We will try to find a solution as soon as possible. Thank you for your understanding!
Hello, everyone!
We have some new updates! There’s a two part solution to this bug; good news is we’ve rolled back a flag to fix the windows issue.
The issue on mac issue is still being worked on but we will provide an update when it’s resolved.
Thanks for your patience!
Actually, you can just leave the game and then it will fix itself. (it does for me)
However, my main problem is that I don’t want to leave the game.
Yes, that’s kind of what I was explaining, leaving the game will close any background roblox client processes, therefore fixing the issue.
Bump. It still happens and is incredibly annoying, but I think I found a workaround for some games
For Roblox BedWars:
Use the Guided Missile. After you’re done using the Guided Missile, the bug should be reverted.
If you get the bug again, then just use the Guided Missile again and then it should be reverted. Sorry Players who use Ranked Mode, but you’re out of luck 
For Roblox High School 2:
Simply enter and exit the Avatar edit and the problem will fix itself. If it happens again, enter and exit the avatar editor again.
If I find any other workarounds for the glitch, I will update this reply.
For Jailbreak:
cannot reproduce it, tried on various games (bedwars, starscape, etc.)
used zoom in/out on trackpad and command key (on mac) and control (also mac)
To my knowledge, it doesn’t happen to everyone. And to the people that it does happen to, it happens randomly after pressing the trigger buttons or holding them a few times.
Or they probably just fixed it. Because it’s been a while since I experienced this issue again.
Just use the Guided Missile. It will reset your camera.
Still not a viable solution, though.
Its a workaround until its fixed.
This is still an issue! Would like to see it getting fixed
I am also having this problem with my MX Master 2S. Is there a solution in sight from Roblox?
MX Master 3 on Mac is still an ongoing issue that’s still hasn’t resolved or provided with any updates. It’s been a while now.
I found a workaround for Jailbreak. Take a look at the bottom of my reply.
If there are any other fixes for certain games that you know of, PLEASE let me know.
I’ll most likely create an unlisted bulletin board topic out of this.
Done.
can we please get this fixed? Been pairing an MX master 3 with mac and its quite annoying. I could work around it by programming the side wheel to make it zoom, but that kinda sucks since I have to train myself to use it
Lol that’s exactly what I did and it sucks but got used to it. But playing on studio it works just fine with the middle wheel and always got myself confused all the time zooming in studio vs in-game.
Is this still happening? This is a very strange bug, I had it happen in almost every single game a year ago but it fixed itself after I broke my mouse and got a new one. My guess is that it happens on specific mouses. Seriously now what are the devs doing, this should have been fixed years ago.
Still ongoing. I just use Logi Options+ to change my side wheel as zoom in/out and I just ended up gotten used to it now.