On 2/3 around 9 PM EST, our games (among others) experienced a HUGE sudden drop in CCU that never seemed to recover. After checking the Acquisition tab to see why, it appears the game experienced an enormous dip in home recommendations for no reason:
Our CCU was hitting unusual lows on 2/3 (before the outage) after this sudden drop and is still lower than usual peaking around 200 players vs the usual 400-500 on a weekday.
Our other game with the circle at 2/3 around 9 PM EST (before the outage):
Hey I have a game that I haven’t even touched in the past few weeks, I did one minor update to it (which was a few days prior to this crash)
My stats have stayed consistent, and even though they might not be the best right now, they are still really stable with what I’ve received. (For the past few months)
Yesterday we had a major uprise of 800 CCU on a weekday and then crashed all the way down?
My acquisition hasn’t updated yet. And this isn’t to do with the downtime that happened yesterday.
(as this happened before Roblox went down)
This also happened with a few of my games, notably this one which received a huge impression drop and then immediately recovered within an hour, only for it to tank in impressions again less than a day later. Really frustrating.
I suspect this could very well be associated with the new home personalization changes that went into effect shortly before all of us began experiencing this.
Seeing all of these posts has made me realize this is a larger problem than I initially assumed. Respectfully, I hope this is addressed as soon as possible.
