Important Updates: Unrated Experiences and Changes to Experience Pages

Updates Announcements
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[Update] September 26, 2025

[Update] August 27, 2025

Creators,

We believe every public experience on Roblox should have a content maturity label so users and parents can make informed decisions about experiences they play. To achieve this goal, we are asking creators who have not already, to complete the Maturity & Compliance questionnaire by September 30, 2025 to ensure their experiences remain playable. We are also sharing details on how we intend to keep legacy Roblox experiences available even if the developer is no longer active.

Earlier this month, we shared information about updates to our policies and steps we are taking to ensure users have access to age appropriate content. Today, we are sharing more details on our plan to improve transparency along with an ask of you.

Action Required: Complete Maturity and Compliance Questionnaire by September 30

To ensure your experience remains playable for users, simply complete the Maturity & Compliance questionnaire for unrated experiences by September 30. It’s easy to do, usually taking less than five minutes.

While unrated experiences will become unplayable after the deadline, your work is safe. You can still edit and test unrated experiences in Studio, and you can restore public access at any time by completing the questionnaire. Your experience will go live again as soon as it has a content maturity label.

How to Find and Update the Maturity & Compliance Questionnaire for an Experience

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To ensure your experience remains available:

  1. Go to the Creator Dashboard.
  2. Select the experience.
  3. On the navigation bar, click on Audience > Maturity & Compliance.
  4. Complete and submit the questionnaire.

Preserving Classic Roblox Experiences

We understand that many classic experiences are no longer actively maintained, and we want to help keep these popular classics available for players to enjoy. As part of our commitment to legacy content on Roblox we will identify notable experiences from creators who are no longer active on Roblox, and ensure they have content maturity labels. These experiences will be selected based on factors like:

  • Lifetime visits & engagement
  • Recent visits & engagement
  • Experiences you have marked as favorites

If there is an experience that you want to remain public, simply play or favorite that experience. This will provide us with signals on where to focus our efforts. We will provide regular updates on our progress to preserve classic Roblox content.

New: Default Minimum Ages on Experience Pages

Starting today, users and parents can find default minimum ages alongside content maturity labels on Experience Pages. This change is live now on the web, and coming soon on the mobile app. The default minimum age is generally based on content descriptors generated from the experience questionnaire, but can be adjusted based on creator settings, user settings, or parental controls.

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All experiences will include the associated default minimum age. Unrated experiences will show “Maturity: Unknown - Ages 13+” until September 30, 2025.

These changes will enable users and parents to make better decisions on the content they engage with – making Roblox a better place for everyone in our community.

Thank you for your creativity, dedication, and collaboration in making Roblox a safe and civil place for everyone.

Matt
RbXRocketman

FAQs

Do I have to retake the questionnaire every time there is a policy change?

  • While we recommend you answer new questions when they are added, you only need to retake the questionnaire if you think the new questions apply to your experiences. Also, your experience’s content maturity label will not be removed every time new questions are added.

Why are you focused on rating against unproblematic experiences, versus enforcing against explicit experiences?

  • To address current concern and discussion around Safety, we are taking a multipronged approach to improving limitations to how our users can communicate with each other, as well as safeguards around limiting inappropriate and sexual content. Ensuring content ratings exist is just one of the many steps we take to ensure our youngest users are not unexpectedly introduced to content that is inappropriate for their age.

What is the impact of this change?

  • Unrated experiences represent ~1.5% of daily playtime. To ensure consistency across the entire platform, we are asking all creators to complete the questionnaire for any unrated experience they want to keep playable.

What happens after September 30th?

  • Unrated experiences will no longer be playable or show up in top charts for users. Developers and their collaborators can continue to develop unrated experiences via Studio and Creator Hub and playtest these experiences via the Roblox website and the Roblox app. To make an experience playable again, simply complete the questionnaire at any time. Once an experience has a content maturity label, it will immediately become playable for everyone.

What happens if moderation rejects my questionnaire?

  • Roblox’s moderation team will review questionnaires for accuracy. If they find that any of your answers are inaccurate, you will be notified via Roblox Message and/or email, and you will see specific feedback on the questionnaire homepage of your experience. You will have a short window depending on the severity of the inaccuracy during which you can retake the questionnaire. After September 30, your content maturity label will be removed and your experience will become unplayable until you retake the questionnaire and a new content maturity label is assigned.

    If your questionnaire has been found to be inaccurate multiple times, there may be more severe moderation actions taken on your experience or your account as mentioned in our previous update.

Where can I get more guidance on the questionnaire and Roblox policies?

If my experience is unrated, will I be able to playtest my experience within the Roblox app or website?

  • Yes, creators and their collaborators will always be able to access and playtest their experiences on the Roblox app and website.
132 Likes
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This topic was automatically opened after 9 minutes.

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Could there be exceptions for older Roblox games, because some owners are no longer on Roblox or have been banned or just don’t care

This will make old games like Apocalypse Rising unavailable for everyone

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Clarification:
I assume Apoc won’t be unavailable since it’s popular and won awards, but it’s still a huge move to judge every old game based on how popular they were cause not every classic experience has 200m visits, and telling us to favourite them won’t help either because there are so many classic experiences and a lot of niche ones too.

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So if unrated games aren’t even a significant amount of playtime, why even do it aside from trying to appeal at least somewhat decent to all the people taking legal action against you? This won’t really do anything apart from purging retro stuff that just wasn’t popular enough for you to actually preserve it

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What happened to preserving legacy and old games?

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I also thought about this, but they probably won’t do anything about it, the owner being banned has already broken some rule and owners who abandoned it were already expected to have a downfall or their system no longer working in the game over time.

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Recently you guys added an update for “sensitive topics” and said in the devforum post to update the questionnaire only if our experiences contained sensitive topics. I later get an email saying I need to update the questionnaire on all of my experiences or I risk moderation.

I’m a bit confused. If you guys add a new question to the questionnaire do I always have to update the questionnaire or only if the actual experience would be effected by the new policy (e.g if my game doesnt center around sensitive topics do I have to redo it? Or will it automatically assume my experience doesn’t have them and I only get moderated if it does have sensitive topics.)

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When PolicyService is used to restrict visibility of Paid Random Items for ineligible users, it doesn’t have to be flagged on the questionaire. This is why, when these questions are flagged as “Yes”, the next question is whether you’re using the policy API.

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Considering that roblox is known for being easy to use for beginners how would this be managed by actual beginners? Any new person looking to make a quick place and publish it will not exactly know or even understand this questionnaire and may wonder why their experience(s) are never listed anywhere.

While this isn’t a entirely bad move i believe that this move specifically misses the point of the entire issue people have been trying to signal to you all. The issue isnt whatever this is trying to fix (games showing up without any labeling being potentially unsafe?) but rather the fact that there are a series of blatantly suggestive and even straight up inappropriate experiences running around that you all refuse to do anything about. I understand that this is trying to prevent random potential no-name experiences with bad content from being accessed but this is pretty much missing up the point.
Let’s not forget that while yes, no name experiences with bad content should not exist, no one on the entire platform would have been accessing these experiences anyways due to how hidden they would be as is (due to 0 metrics, inability to advertise and even potential attempts by their developers to stay hidden).

Also, any bad developer looking to create one of these experiences WILL lie in the questionnaire regardless. Even if you all check all games that did the questionnaire not much will change on the end of those developers regardless. So i really have to ask what is the issue this is trying to fix exactly? So far all i can see this doing is just mess up old/abandoned experiences for no real benefit.

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Well, that is definitely a good reason and I stand corrected on Grow a Garden if they have implemented that, but what about Blox Fruits and 99 Nights in the Forest using weapons? I really wanted to create a sword fighting game months ago that gave off a classic vibe but I ultimately decided not to because of the content rating system and wanting everyone to be able to play my games.

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Older Roblox games are lightly active and not all of them are popular, there needs to be a better way to go with this.

There are so many old Roblox games it will be impossible for us to favorite them all.

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I’d like to ask questions regarding restricted 17+ Experiences, as there is NO WAY to reinstate any other age rating below 17+ if you click yes into specific questions in the survey by mistake.

I was working on an in development build of my game and set up the Questionnaire prematurely and put “Strong Language” When my game only contained a baseplate, Assets, and No code.

To me this is considered a huge oversight as I tried updating the questionnaire and it being completely unchangeable. I have sent 2 Emails and appeals regarding this to check through my Experience and see to un-restrict it’s Age rating from 17+ back to 9+. I never got a response back to any of my messages.

Will there be some form of considering to alter the Age Surveys for Restricted experiences when they update their surveys? To me I feel like if an Restricted Experience (17+) Changes their survey a Moderator has to Manually check and validate it’s okay for Roblox. Instead of completely barring people off from changing their Age rating, Because this is the mess I’m in for just answering one single question (Strong Language) And now my games completely barred off and I haven’t heard from anything for the past few days regarding my Survey being correct or not.

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I’m not really sure what you mean by “what about”. Games with mild repeated violence (most Roblox games with violence) aren’t age gated by default; parents can manually restrict children from accessing games with any violence, but this is probably a fraction of a percent of users. There’s no substantial downside to including mild repeated violence in a game; at most you’re locking out 0.5% of the playerbase.

At the end of the day, the Roblox playerbase is large and diverse enough that there will always be an audience for your game, regardless of what age restrictions or other maturity limits you add.

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Unless there was a recent change made, games with mild repeated violence were always rated as 9+.

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All of my Mild Repeated Violence games are rated 5+.

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previously we have been told we only need to update the questionnaire if our answer to any of the questions requires an age restriction, however recently Roblox are now saying we must update it every time.

This is so much work for developers. We shouldn’t need to update questionaires if our answer still results in the same age rating.

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Ok, well I guess there must have been a recent change made for that then when Roblox started adding 5+ to age recommendations last week.

Will remove my original reply to the thread as it appears it may be inaccurate.

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Roblox should NOT be making experiences that have no age rating inaccessible. Keep them 13+ as they are now, perhaps add a warning that its unsupported / not rated by the developer.

There is no reason to do this, this will permanently stop us accessing old games, there are simply far too many for us to tell you to unlock, that’s a bandaid solution to this abysmal decision. The solution is to just not restrict access.

Furthermore, please stop forcing us to update the questionaire everytime its updated (previously we only had to if our experience fell under the newly added categories / questions / whatever), and please allow us to bulk-update for multiple experiences (say a developer who develops similar games which all have the same general content or core, or who actively avoids developing things that would require a higher age rating).

Furthermore, merely a month for all developers to update all their experiences? You’re literally killing old games with this update, and even relatively modern games which merely aren’t updated much. You seriously are disconnected from the platform if you think most developers have the time in a month to answer a questionaire for every game they’ve ever made, a lot of smaller developers simply do not have the time!

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That’s a gigantic issue, Roblox really need to address that.

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Another thing is that this will affect older showcase games or open source places like Iris - Demonstration

Open source places are made for studio use—not to be actual games so developers won’t care about the questionary, and people also don’t play them nor favorite them because people will edit them and download them.

And I assume once experiences get made unavailable they will be uneditable.

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