Had same problem 
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This is also still happening for me. My hunch is that there are specific permission settings assigned to users which prevent me from joining with them (based on the error message). I can consistently join with some players, but not others. Having someone as a friend doesn’t seem to affect if a teleport gets blocked or not. The platform of both users also doesn’t seem to matter, as I fail to join with PC and Mobile servers.
Are there any updates on this?
For context, what I am doing is that I am generating a reserved server, and then teleporting 2 paired players to the generated server.
local code = TeleportService:ReserveServer(placeId)
local players = {player1, player2}
TeleportService:TeleportToPrivateServer(placeId,code,players)
Error Output:
This has always been a bit of a problem for my game Starscape, which I have been able to largely mitigate through retrying teleports, but it is currently impacting it heavily and retrying the teleport rarely leads to success. Started getting worse sometime yesterday (February 17th). I am using TeleportToPrivateServer in a lobby place and the TeleportInitFailed event is firing very often with the Unauthorized enum. It is blocking many people from playing the game since they cannot get past the lobby. The issue appears to be coming in bursts which randomly clear up after some time.
I have not made an update to my game in weeks, so the change in behavior was not caused by one of my own updates.
12 Likes
My game Blox Royale is also getting similar teleport issues, however there is no error and the player is just not teleported despite the event running.
Just this evening its gotten alot worse, only around 20-30% of teleports are successful. This is really hindering my game to the point people cant even play without teleporting.
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After further investigation, I can confirm this is happening in my game as well. Sometimes teleports just silently fail. I saw another forum post about MessagingService never yielding that started around the same time; do you make calls to MessagingService before your teleports? It seems like all my teleports that are failing do make MessagingService calls beforehand, so it is possibly related (maybe we’re never reaching the TeleportService calls). Have not yet added sufficient logging to see if it’s the case, but going to do that now…
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Yes, my game utilizes messagingservice for cross-server matchmaking.
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I was experiencing this issue yesterday in my game Notoriety. My game, unlike those mentioned above, does not utilize messagingservice however.
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the MessagingService issue should now be resolved - we’re still looking into the Teleport issues…we have some ideas as to what might be happening but teleport is a fairly complex product so it takes time to find the exact root cause and we want to be certain.
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I am receiving reports of this in The Day the Noobs Took Over Roblox 2.
Similar to @Brick_man, I do not use MessagingService. I only use the TeleportService. This appears to be more prominent when attempting to teleport groups of players into reserved servers.
Considering my game relies off of teleportation, this immensely breaks my game’s functionality.
3 Likes
This is also happening in my game, Course Adventures, but strangely on only one of the courses/places.
Since Monday 22 Feb, we are consistently getting teleport error 773 from the game lobby to one specific server, while other servers are accessible. The fail message says “This game has not been approved, yet”. What could that mean?
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We’ve been getting reports from players as well that teleporting causes the 773 error to show up. I have yet to be able to replicate the problem on my side but I will update this post if anything new comes up.
I only use the TeleportService and teleport groups into reserved servers, no MessagingService.
It seems with every teleport at least 1 players gets dropped and it is hindering gameplay a lot for our players
Edit: Changed to the new api and I’m still getting reports that the error is occuring
4 Likes
Also been having this issue for the last week or so. Did not happen regularly before that. Tried switching to the newly released Teleport API but not much of a change.
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hey folks,
we see your messages and we apologize for the delay in finding a fix. we’re still investigating this issue…it’s complex and we’ve been looking. hopefully my next update will have some better news for y’all.
if you experience this error again, could you please post the message that’s posted in the window?
@idi112 for the new API - it uses the same backbone as the old APIs so it makes sense that you’ll see errors.
10 Likes
I’ve been experiencing this issue for about the past couple weeks or so, when it became a problem for others. It seems like sometimes it occurs more often than others. Sometimes the issue can be as little as ~50% of the time I teleport, other times its practically impossible to teleport with others. The error code is consistently 773.
Teleports do not fail when the party consists of people only on my network, however. When teleporting with a group of players only playing from devices in my home, the teleport is consistently successful.
Here are the errors for teleporting:
raiseTeleportInitFailedEvent: Teleport failed because Not authorized to join this game (Unauthorized)
However, I don’t believe this issue is exclusive to teleports. There’s another (less problematic) error that comes up when I attempt to join specific servers off of a game’s server list. Servers that don’t have this error will never produce it, but when I find one that produces it, it occurs 100% of the time I try to join that server. Here is the error:
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@pizza_shadows I am getting the Same Errors as @Extuls,
however after installing this new API we continue to get Player Teleport issues, in Zombie Task Force. We get multiple Daily reports from players now on various different devices and Browsers that get 2 messages ( either unrestricted access ) or ( teleport failure ) this is becoming more prevalent as it was never reported until about 2 weeks ago in my group. We have had to resort to putting in a message to our players to try again on another browser to play We found that Mozilla Works best. this is very concerning for a game that is getting more players and we have no power to resolve. Any help is appreciated
Screen shot:
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hey y’all, for all new reports, could you please include the following details:
- Teleport Type, e.g. (Teleport, TeleportToPrivateServer, etc)
- PlaceId
- UniverseId or link to game
- Error Code, e.g. 773
- Teleport Error Message, e.g. Attempted to teleport to a place that is restricted
- Platform
- Client error message*
to retrieve the client error message, press F9 after the error occurs and it’ll open a debug log - the client error message should be displayed there in red if the teleport fails.
your patience and assistance is really appreciated while we’re digging into the issue.
5 Likes
Any place, any game. A couple noteworthy games it can often be experienced in are games such as Dungeon Quest or World // Zero which require a teleport for every dungeon run (using TeleportToPrivateServer presumably). In my own testing this occurs with TeleportToPrivateServer, I haven’t tested other types of teleports however and will send another reply here when I look into that. It also won’t occur if you are alone in teleporting.
Posted in my previous response here.
Occured on both windows laptop and android phone for me.
Something else about this bug I’ve noticed from the people in my circle is that it may be region based somehow. Of the people I talk to regularly, only me and one of my friends are experiencing this issue, and we’re both the only ones in my circle from Canada. Might be coincidence, but thought it’s worth mentioning regardless.
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