Introducing an Improved Appeals Process

Ah alright, that makes more sense. I’ll give that a try if my next DevEx attempt fails. I’m thinking it only failed last time because some of the 30k was likely from Premium at the time. Thanks for the info.

However, I think this should still be visible clearly on a dashboard somewhere, similarly to Discord’s upcoming update, instead of going through this process.

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I completely agree. But in the meantime, we’ll have to go through the very inconvenient process through Support.

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I stand corrected.

That same company let known copyright issues drone on for 15 years, and only made an attempt to fix it after they got sued for it.

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I agree with such a powerful statement.

If an appeal gets denied, there should be another chance to appeal to a different moderator for a second opinion.

Moderators are not perfect and can affect the results. Many factors can affect the outcome…

  • Work load
  • Busy schedule
  • Degree of knowledge
  • Tolerance
  • Etc
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Hope this improves the system! Sounds like a good update.

Only if iconography used Roblox’s own ones instead of this…

why did it uses material icons???

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Where on the site will this be in?

Finally. We have been waiting for this for THE LONGEST time.

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This is only available for assets created or uploaded moving forward.

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will a real human or AI bot be in charge of looking over appeals on moderation action?

I don’t want to discourage roblox as moderation improvement is the #1 thing roblox needs above all other features but I also want actual results when trying to deal with false bans.

will this new feature at the very least provide exact details on why something would be moderated?
for example if a piece of audio breaks the rules I wanna know exactly what part of the audio is the problem rather than “you broke a rule and that’s it.”. will we also be able to get more information such as this on existing actions if we already attempted an appeal?

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This is only available for assets created or uploaded moving forward.

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Unfortunately, this is only available for assets created or uploaded moving forward.


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I never got a way to access it or anything, and the appeal moderator still isnt even remotely listening to me.

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This hasn’t done anything else for users to be honest, the audio moderation is still terrible. I got banned last night for uploading a audio that was used on another Roblox game (Pressure) for an entity (pandemonium) and I was banned for it whilst the owner of that game got to keep his account after he uploaded it. I got my appeal rejected twice even after providing proof for it being a false ban. Please don’t let computers moderate audios for you as this has paused development on one of my projects.

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I got a 1 day ban, the support rejected the appeal, but after writting a very long text they sent me The same message over again, i think Even support are bots

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They denied giving me a reason for the ban

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Yeah they give bots to “Non-Important” people.

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