iPad Pro (6th gen) crashes while using drag detector and switching backpack tools

Bug Reports Engine Bugs
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#1

A player of my game has reported an immediate app crash by following these steps on their iPad Pro (12.9-inch) (6th generation) in my game: Be an Alien: Renewal - Roblox

This is the second or third time I’ve had this bug reported, so this is a consistent issue for some subset of devices. This does not happen for me on my Pixel 8 Pro.

  • Have another player activate ragdoll mode (in their video, the creature ragdolled is a “spiddle”) via the actions menu in the top right (hand icon).
  • Tap and drag on their ragdolled character to pick them up.
  • While keeping your finger on the screen, dragging them, use another finger to change your tool using the backpack at the bottom of the screen.

There are numerous things that could be going wrong here considering how much code wraps both drag detector and my custom backpack, but since I don’t have the device necessary to troubleshoot this, I cannot narrow it down any further. I figured it would still be valuable to report, maybe someone can reproduce it and obtain crash info. Hopefully it’s not my fault. :slight_smile:

2 Likes
#2

F R O G

How many times have you tested this? Was it only that time? That seems to be a memory issue and Roblox crashed because it

  1. Couldn’t handle everything that rendered (Not Likely)
  2. Memory was being flooded with a lot of crap (Likely)
  3. It happened to crash at that exact time
    (Maybe, DD’s are new.)

Edit: Sorry I did not read the post, see if you can message the player with the questions that I gave you.

3 Likes
#3

There should be 8 GB of ram on these devices, I don’t want to assume OOM first in this case.

These aren’t useful questions. Please don’t post uninformed speculation on bug reports.

5 Likes
#4

I’m pretty sure this is the same bug as this one:

There is a fix in the works, but we are waiting for the code to be on all iOS platforms before we can activate it.

2 Likes
#5

This should be fixed now. Please give it a try.
If you still get a crash on your iOS device, and it is using a version of roblox before 2.645.665, then please upgrade/update and try again.
If the problem still persists, please write back here and let me know.

2 Likes
#6

I’ve let the affected user know and I’ll update when they do. Thank you!

2 Likes
#7

The user has confirmed this is fixed.

1 Like
#8

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