This problem seems to have started yesterday. I didn’t change anything that’d be related to this.
My game has a map roughly 4096x4096 and uses StreamingEnabled. I started receiving a bunch of reports of the terrain being invisible for a split second in some places, and completely missing in others.
One player said it only happens at a certain camera angle, so my immediate thought is that it might be a culling issue. I reproduced it on my Windows computer running the normal Windows client (not UWP.) I haven’t heard about it happening on any other platform, but that’s not saying much with my game’s playerbase.
It definitely appears to just be visual, as raycasts are still hitting the collision mesh and you can still walk on it normally.
Oops, forgot to include the link. Yeah, I was experiencing it just during normal play; the terrain under my character would disappear occasionally. However, if you go into the mines it seems to be quite a bit worse.
The mines are just caves, but this game has a mining mechanic where the terrain is removed as you mine, so perhaps there’s a component of this bug related to the terrain being updated often.
If you join the game again, I added $5k to your account so you can buy a pickaxe from the store if needed. I’m guessing you might be able to reproduce this outside of my game, but I haven’t been able to yet.
Hm, that’s odd. If you use Discord, you can add me (kyle#7609) and send me a message when you have a moment so I can join you in-game and help you find the issue. I’m still seeing a lot of people talk about it, I’ll ask them what kind of devices they’re on since I’m definitely not seeing it as often as some of them.
I was able to reproduce it once on a Windows desktop machine, but it is difficult for us to reproduce. We are trying to debug the issue. Any information you have on devices that show the problem more frequently would be helpful.
I am also getting this bug at my game’s development place: Testing - Roblox
I am on Windows 7, the bug never happens in studio, only while playing. Game is streaming enabled and has a large amount of terrain, though terrain is not placed or removed through scripts at all when playing. Also seems to be tied to the camera angle for me (if I have my character sit still it will stay as either empty or normal and I can go back and forth between the two by slightly moving the camera)
I don’t want to make it public since there is a lot of unreleased content in there, but I’ve sent you a Roblox friend request which should allow you to access it
When you first go in you will have to go through the tutorial (skippable) and make a character - the area you drop into after this outside the walls with the market stalls around is a place I’ve had it happen pretty often -
A detail I forgot to mention though is that, for me at least, it tends to happen with terrain chunks that are in the area I first spawn in at for a given play session - to clarify what I mean: For a normal play session of my game you first see a main menu - when you press the play button you get teleported to wherever you were last and data etc. loads in. This is the spot that for me always gets glitched, so it can be pretty much anywhere but I do not see the glitch in other areas beside wherver my “starting area” is for that play session.
Since the first time you play you get the tutorial + character creation menu I imagine it would probably not happen, so try leaving and rejoining once you are some place in the world.
Also my game has the newer feature enabled related to pausing the game when chunks are loading in - StreamingPauseMode or something like that?
Thank you. I’ve been trying to reproduce the problem today without any success in either of the games. However, we are going to disable the change that we think caused the issue and see if that resolves it on your side. I’ll let you know when we toggle it (hopefully tomorrow). Once we do that it would be super helpful if you could confirm whether the issue is fixed, or if the problem persists.
BTW, very cool game, I’m enjoying exploring the world you have created!
So far so good here, I went in and out a couple times and have yet to see it (was doing it pretty much every time before)
I will let you know if I see it again, glad you like the game!
