- Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.
I’m about to release a major update on one of my games Notoriety. This update is important because it ‘modernizes’ the game, with one notable addition being that I’m finally taking it out of experimental mode. The problem is that every time I open the game in Roblox Studio, I’m shown an error which says “Failed to load game settings, some Studio features have been disabled”. I have included a screenshot below with the message. This makes it where I can’t open other places in my game since studio only shows starting places.
- How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior.
This happens every time I try to view my game Notoriety on Roblox Studio. I should be able to view my game, but it just gives me this error every time.
- Where does the bug happen (www, gametest, etc) Is it level-specific? Is it game specific? Please post a link to the place that exhibits the issue.
Happens using the current version of studio, and it is game specific. [This](This happens every time I try to view my game Notoriety on Roblox Studio.) is the place
Would a screenshot or video help describe it to someone? If so, post one.
Won’t show my game’s places.
I expect to see something like this:
For graphics bugs, it is sometimes helpful to know your system specs, especially graphics card.
When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.
This has been happening for at least a month, although I’ve been working in a separate game for at least 3 months so I’m not sure how long ago this started happening.
Anything else that you would want to know about the bug if it were your job to find and fix it.
I’m not sure if this is worthy of being critical but it’s going to make it very hard to update my game with this issue. I can’t just upload the update on a new game because I want to preserve player data.
Turns out this is a lot worse than I thought. I was scheduled to release my game tonight, but when I try to access this game’s Created Places OR Developer Products page I am met with this:
The page is completely empty and won’t allow me to see or edit my Dev Products or places. I cannot update my game due to this issue. My game is completely broken, people are exploiting in it, and I have the fix on file but I cannot update it.
This is now both a studio and web bug, it seems. Does anyone have any idea how I can fix this? If there are bad entities, I would like to remove them, not lose access to a game with millions of players who have played it and hundreds who play it daily.