Not receiving premium payouts

Reproduction Steps

The bug is being caused on Roblox’s servers. Possibly an issue with the financial department.

Expected Behavior

I was expecting to see my projected premium payout amount be added to my group next to “Group Premium Payouts” on the revenue page.

Actual Behavior

What actually happened is my premium payout balance says “0” and not the projected amount from last month.

Here is the screenshot of my revenue page:

Projected premium payouts:

Issue Area: Roblox Website
Page URL: Roblox
Impact: Very High
Frequency: Rarely
Date First Experienced: 2022-07-16 12:07:00 (-04:00)
Date Last Experienced: 2022-07-18 00:07:00 (-04:00)
A private message is associated with this bug report


Try changing the category from day to week or month. That way, it will display more than todays :+1:

This is what I mean:

This seems to be a duplicate of: Not receiving premium payouts

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