Place could not be loaded - HttpError: Timedout

Reproduction Steps

Open this place in studio:

I get this error sometimes when trying to open a game with a lot of assets and I’ll just retry until it works, but this one won’t open after trying like 10 times.

Expected Behavior

The game should open in studio

Actual Behavior

I receive this error instead:
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Issue Area: Studio
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2022-07-31 00:07:00 (-05:00)
Date Last Experienced: 2022-07-31 00:07:00 (-05:00)

5 Likes

Is your internet working fine? The error code says request timed out. this is a internet issue

My internet is fine, I’m able to open other games just not this one. I’m pretty sure it’s because this game has a lot of assets so it takes longer to load, and then it times out before the game is able to finish loading

2 Likes

This is also happening to me
image

2 Likes

and my wifi is fine
image

2 Likes

Hey there! Here is the solution I have found to this:

  1. If the error pops up click retry
  2. When the loading screen comes up press cancel
  3. Retry going into the game
    I encounter this error everyday and this is a constant problem. Let me know if you need me to create a video of how to follow these steps!
2 Likes