Place could not be loaded - HttpError: Timedout

Bug Reports Studio Bugs
#1

Reproduction Steps

Open this place in studio:

I get this error sometimes when trying to open a game with a lot of assets and I’ll just retry until it works, but this one won’t open after trying like 10 times.

Expected Behavior

The game should open in studio

Actual Behavior

I receive this error instead:
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Issue Area: Studio
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2022-07-31 00:07:00 (-05:00)
Date Last Experienced: 2022-07-31 00:07:00 (-05:00)

9 Likes
#2

Is your internet working fine? The error code says request timed out. this is a internet issue

1 Like
#3

My internet is fine, I’m able to open other games just not this one. I’m pretty sure it’s because this game has a lot of assets so it takes longer to load, and then it times out before the game is able to finish loading

4 Likes
#4

This is also happening to me
image

5 Likes
#5

and my wifi is fine
image

4 Likes
#6

Hey there! Here is the solution I have found to this:

  1. If the error pops up click retry
  2. When the loading screen comes up press cancel
  3. Retry going into the game
    I encounter this error everyday and this is a constant problem. Let me know if you need me to create a video of how to follow these steps!
6 Likes
#7

Hi thanks for the report and sorry for the late response. Are you still experiencing this issue? Also, the place you provided is private so I can’t really access it.

1 Like
#8

im experiencing this issue right now
image

3 Likes
#9

Apologies for a late reply. Could you please check if that’s still an issue for you? Since it was reported, we had done a number of fixes regarding assets loading, and I hope this was already addressed.
If not, could you please make the place file you linked public?
Thanks!

3 Likes
#10

Hi, I’m experiencing this issue right now, as well as many missing assets. Here is my post as well as someone else’s that is going through the same kind of thing. Mine: Roblox Studio Acting Up (Assets not loading in including Roblox Defaults) - Help and Feedback / Platform Usage Support - Developer Forum | Roblox

Theirs: Missing textures and icons - Help and Feedback / Platform Usage Support - Developer Forum | Roblox

Are these issues related?

1 Like
#11

I’m experiencing this issue as well. Some games will open but it’ll stop loading assets and just return HTTP 500

1 Like
#12

image
image1229×219 62.4 KB

(here’s the image of my output, you can see it’s not loading assets.)

1 Like
#13

Yes, same thing happens to me.

#14

I as well am getting the issue Jaiden (2 posts above sent). It has been occurring since 11pm PST last night.

1 Like
#15

Just to follow-up are you still encountering issues with assets loading or loading into your place?