i just logged into my account and i looked at my robux and it said i had 18, which last time i was on roblox i had 803 robux so i looked at my purchases and i found apparently i bought this:
now i promise you i absolutely did not since i wasnt even on yesterday
any ideas what i can do?
Hello, @XxR0MANZxX.
Check if it’s a private server subscription if not it looks like you could be experiencing a bug and it’s recommended if you are to fill out a bug report in Bug Reports, with the subcategory of Purchasing Bugs. If you can’t post a bug report send a request to join the bug reporting group, if you don’t know how to post a bug report refer here: How to post a Bug Report. Now another meaning is that your account could be compromised and it’s suggested you secure your account.
change your password and turn on all security, report to roblox, contact roblox support and make sure you dont allow anything from your browser to steal roblox cookies, tell what happened to your parent or big big brother/sister and ask them for help regarding this matter.
ive sent a report however its told me there are no ways to refund any purchases, i there any other way?
Proceed with a bug report, and secure your account if your account has been compromised.
@XxR0MANZxX, go ahead and mark a solution for this topic since you’ve opened the bug report now and staff has replied to your bug report. Random purchase i did not make
