It’s not Visitor to member I’m talking about! It’s member to Regular! If it were visitor to member that would be even worse and I wouldn’t be talking here today! Note: Welcome to devforum! I hope you enjoy your time here! The majority of the community is really nice!
Post Approval member here. We left, Roblox didn’t do it for us.
Continue to give your feedback to DevRel about this issue. Koi is right about it not being scalable. Long term it was mentally straining and too much for volunteers.
Post Approval was part of the promotion criteria, now it is not. There has been no replacement so no promotions
Oh alright, my bad then! Thank you.
With the addition of age verification, I think that would be something Roblox could look at for when promoting members.
The only reason you would ever need Regular right now is to post in Platform Feedback categories. If you are not an active forum member or don’t have properly thought out feedback to offer, then you don’t need Regular. Everything you need is already accessible at Member.
Developer Relations is actively working on forum maintenance and part of that includes having a way to get users posting in the feedback categories again while ensuring that it remains an accessible venue for engineers and product to gather developer feedback on the platform. They are aware of the problem and are working on a solution, but it’s not an easy one especially to meet the forum’s growth.
You can continue to use existing venues such as Support to submit feature requests and bug reports. They will still reach the same teams whether you submit it there or via a forum thread. Beyond that, there is no reason for anyone to need or want Regular. You can support other developers, answer questions and interact with engineers and DevRel as you are.
I slightly disagree, channels such as bug reports and feature requests are meant to be in devforum for a reason, support is mainly used for day to day players, and is not made for developer use as you can see here:
There is no category to submit studio bug repots, while you can email support, there is no guarantee your report will get to the right ears unlike in devforum. Additionally, regular adds on a goal to using the forum, instead of doing it from the good of our hearts. While this isn’t per say nessecary, it does help to have some external motivate.
The Support page is for filing inquiries of any kind. Support isn’t a blanket player-only support team, tickets filed with support are triaged and directed to the appropriate teams to be handled. For bug reports you can find a venue like the Bug Support group to PM your report to.
I’m not posting an opinion to be agreed or disagreed with nor did I say that the categories are not meant to be here. I’m saying that for the time being you can use alternative venues while the existing ones on the forum remain inaccessible to your trust level. You’re deconstructing my post in the wrong way.
The DevForum is all about good faith. Thinking of getting Regular as a “reward” or “goal” isn’t really a good faith argument. Why do you need incentive to help others? You help others or you don’t, you don’t need to get something out of it. The DevForum is a public resource for helping others and helping Roblox. If you’re looking for prestige, you’re in the wrong place.
Alright, sorry about that, I have to say my knowledge about support is lacking I suppose! Sorry for the trouble! Although, personally I believe that incentive is always good! But I absolutely see your point about how incentive shouldn’t have to be used to gain activity, and it would be better if the forum was based purely on people helping each other in good faith! Sorry for the trouble! And thanks for the opinions!
However, it can function as motivation to achieve the ‘helping’ mindset. It invites newer members to participate and keep contributing, and it gives a bit of recognition for their good contributions. It shows that they’re proficient enough to use the DevForum wisely and are active contributors. It shouldn’t be a goal, but merely for providing permissions that require trust (such as bug reports & feature requests).
Currently, Regulars are a mix of active and inactive users, and there’s really a mix of knowledgeable regulars and unsophisticated regulars. In its current state, we can’t say that all regulars have enough knowledge to use the DevForum wisely (it’s just a small representation of all DevForum users). Henceforth, I advocate for Regular as role that you can earn & lose (with a grace period of course).
I completely understand your point, the DevForum is a voluntary place to discuss and share knowledge. However, it has to be fair. So, either the Regular role has to be removed completely, or a fair promotion & activity criteria has to be made.
So, in my perspective, the role Regular will indeed be a small incentive, but mainly as recognition of being knowledgeable enough to use the DevForum wisely. Eventually, hide the ‘trust level’ from others to avoid competition, but don’t leave Regulars in its current state.
I’ve already suggested such rule:
Regular is, was or will be automated so you aren’t really getting “recognised” for anything beyond statistics on your profile. Profile statistics don’t necessarily represent your ability to contribute well and neither does a trust level. We have veteran developers who are Regulars who are still incapable of following simple things like Platform Feedback templates.
It should go without saying that the quoted part is my own opinion so you’re free to think of Regular as a reward or not but I think it’s unwise for DevRel to encourage the use of trust levels as some sort of prestige or show of a user’s ability to post, just doesn’t scale or represent anything.
Personally I wouldn’t mind flattening Member and Regular but then you have to think about the other doors that’ll open in doing that. This is primarily why we’re all encouraged to discuss in terms of problems rather than proposed solutions. That hard thinking is best left to staff. The main problem common among all threads discussing trust levels is the inability to post in Platform Feedback.
Staff said soon, but who knows how soon… Also it feels more like they might just get rid of it overall rather than bring it back with how Kero worded their response, but I’m not entirely sure.
Link to the post:
Very exciting to hear! Hope it comes soon
That would be amazing. I think most of us would love that, including myself.
Many DET employees have stated “soon” or “next week”, and some employee even said “before next year” (in 2020 ), so I’m pretty used to that. Hopefully we’ll have a solution soon as the current inequality has to stop.
However, Kero seems serious about fixing the major problems at the community, so I trust that they’ve got good plans.
I have to agree with this post, re-open the Regular role.
I second this. I have experienced many bugs in the mobile app and have been frustrated as there is no way for me to report them. It seems that bug reports is locked to regulars only. If ROBLOX were to re-open promotions to regular, it would mean that I and many other ROBLOX users could finally have a chance to be able to report bugs and have them squashed, instead of living with them in your face for the rest of your life.
Thanks for all the feedback on various issues regarding the bug reporting workflow. We’re very aware of these issues and understand that the current situation prevents you from effectively providing us with feedback.
We’re going to be shifting more internal resources towards prioritizing creator feedback workflows (not just adding patches here and there as has been the case since ~Sep 2020). I will try to be as transparent as possible about things we are planning to roll out as we finish planning and things become more clear, and get feedback from the community early on where appropriate.
Many thanks for continuing to push on these issues and we really appreciate your patience!
The access issue is solved for bug reports now due to the Big Bug Reporting Update.
Everybody here in the current topic that made a post or Liked one of the posts (as of Mar 19) has had their join request accepted if they submitted one.
For everybody else that participates here later than this reply, please follow the instructions in the linked announcement above on how to get your join request in. We are slowly accepting people from the backlog to make sure we don’t overwhelm internal teams, but it is our goal to clear out the backlog. It will take us some time before we’re caught up with requests so appreciate your patience here.
This resolves the issue for all bug reporting categories.
For the feature request side of the matter, I am consolidating the threads into one thread, namely this one: All forum users should have a path forward to be able to post in feature requests - #154 by Hooksmith.
Please check out the update I posted there for further information. I will close this thread so that all further discussion is centralized in the thread above.
Thank you for posting this and for your patience so far as we work through these issues!