Rich text customization in chat window not working on Xbox One

Rich text customization in the chat window is not formatting text on Xbox One (I am unsure about other console devices). I am using TextChatService and not the legacy chat.

Game - đźš©Expedition Antarctica - Roblox

Non-console device
RichTextCustomisation - Working

Xbox One
This image is from a bug report that I received from an Xbox One player. I have also tested it on an Xbox One and the outcome was the same as in the image.

1 Like

Same issue here. For now we haven’t found a solution to the problem other than completely disabling the chat tags on console users.

Also happening here on pc, i can’t see it on my screen, but friends of mine have been reporting this issue to me, i thought it was a ingame bug, but its not.

Captured on PC