Rich text customization in chat window not working on Xbox One

[RPD777]

Rich text customization in the chat window is not formatting text on Xbox One (I am unsure about other console devices). I am using TextChatService and not the legacy chat.

Game - 🚩Expedition Antarctica - Roblox

Non-console device

Xbox One
This image is from a bug report that I received from an Xbox One player. I have also tested it on an Xbox One and the outcome was the same as in the image.

[Nobie_dev]

Same issue here. For now we haven’t found a solution to the problem other than completely disabling the chat tags on console users.

[BobbieTrooper (Jaz)]

Also happening here on pc, i can’t see it on my screen, but friends of mine have been reporting this issue to me, i thought it was a ingame bug, but its not.

Captured on PC