Roblox games load for about 3 seconds then instantly crash

I seem to be having this issue too, though I get a straight up crash.

Specs are:
AMD Ryzen 9 5950X 16 Core 33.40GHz CPU
RTX 3070 & GTX 1650
64GB Ram

Log files are attached.
0.574.1.5740447_20230504T233118Z_Player_90B8C_last.log (3.0 KB)
RBX-3A2708EB.log (5.5 KB)
RBX-68284499.log (22.9 KB)

8 Likes

I don’t even get to load! I just get a white screen. I’m using FPS Unlocker, but even disabling that didn’t fix the issue. Tried reinstalling, no dice.

I can’t play anything right now.

Log file from my most recent attempt.
0.574.1.5740447_20230506T134706Z_Player_66E31_last.log (3.2 KB)

EDIT: Some clarifications:

  1. This only started being an issue after the flag Is64Bit was set to true (obtained from crash archive .ini file)
  2. It seems it’s not even attempting to recognize my GPU, which explains the white screen and rather instant crash.
  3. GPU Driver field is also null (default) 0.0.0.0

So in summary I believe this to be an issue with this Is64Bit flag, as I’m still on the LIVE channel, and running the x86 client (32 bit) and a failure to properly initialize graphics due to said flag.

Specs:
CPU: Ryzen 7 2700x
GPU: NVidia GeForce RTX 2070 (MSI Ventus 8GB)
RAM: 16GB DDR4 (Crucial 2666MHz)
OS: Windows 10 Home 64-bit (Up-to-date)

6 Likes

After the new update either i crash after 30 mins or can’t even load in because of “Client Disconnect Reason: 1” in the dump logs, which have no sort of documentation or answers on what that means and why it happens.

3 Likes

It’s a complete failure by these engineers who have failed time and time again

8 Likes

I ended up forgetting to send the crash dump. However, it seems that the problem was solved after closing the Discord app (which I always left open).

I believe it may have something to do with Discord’s feature that shows others what we’re playing since it needs to know we’re on Roblox, but I’m not sure, and will run some related tests.

3 Likes

Everything is running so slow since a couple weeks ago, studio alawys fails to publish, Roblox Player doesn’t even load up when you click play, you crash, loading times are slower, fps drops heavily and everyones network seems to be rubbish - this isn’t just me it is happening to every single friend I develop with.

11 Likes

Had a similar issue before I found this thread, best bet I would suggest for you would be to reinstall Windows 10. Though, the problems still continue even after I reinstalled Windows 10 as my game kept crashing every 5 minutes until I disabled Intel HDCP protection in msconfig. Now, I just keep getitng “Roblox keeps crashing” then it’ll alternate between crashing unexpectdly or randomly crashing without any warning

2 Likes

https://devforum.roblox.com/t/hyperion-related-solutions/2322367

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Found My Problem: Seems like using OBS with administrator caused my client to crash in the new 64bit type after awhile.

4 Likes

This is excellent news Jzk, thank you for sharing.

Did you compile OPS by yourself or did you download a binary package?

2 Likes

While using discord did you have activity enabled on though? Because i have it off and still crashes but ill try without discord next time. Still don’t understand number 1 Why the hyperion or whatever is so sensitive and number 2 why haven’t they rolled back the update? This is literally terrible, it’s a new low.

6 Likes

My apologizes for the late response, as recommended by you I did a clean boot and began eliminating programs that could interfere with the 64bit client until I found the one causing the problems.

4 Likes

If it helps, I was crashing after 5 minutes of playtime on a clean install of windows 10, so I just decided to revert to a previous version of Windows (1909 in this instance) and now Roblox with Byfron is working flawlessly. I think the problem was with Windows 22H2 as it didn’t seem to working on that edition of Windows.

5 Likes

I would like to mention after the client update, there has been significant memory leaks across many games. Untracked memory has reached 600+ in some games, causing roblox to use more of your ram, which may be causing you to crash. Highest I’ve reached was 3gb of client usage on an XBOX

6 Likes

Unsure if this is related but my game is also reaching extremely high untracked memory usage (3,000 MB+) on the server which is also possibly the cause of our servers crashing.

4 Likes

Hello Mirtiny,

This is very likely not related to Hyperion, nevertheless, it does sound like a bug and we would like to encourage you to file a bug report.

4 Likes

Doesn’t seem to work for me
That now 5 days that I’m trying to found a solution, it’s really annoying that the Roblox update didn’t got reverted since many players have this problem

4 Likes

Hello,

Sorry for posting about this again however Roblox continues to crash with Secure Boot on or with Memory Integrity enabled in Windows Defender. And no, i’m not running on a virtual machine.

It would be nice if i didn’t have to disable both of these just so that i could play on the 64-bit client, so i’d like this to be resolved. Here are my logs and dump files again.

Specs:
OS: Windows 10 Education
CPU: Intel Core i7-6700 CPU @ 3.40GHz
GPU: NVIDIA Geforce GTX 1060 6GB

3 Likes

Same problem.
Solution: Turned of antivirus as it identified the launcher and installer as a virus.

4 Likes

Which anti virus do you mean?

Windows Defender or a Custom one?

3 Likes