Roblox games load for about 3 seconds then instantly crash

Bug Reports Engine Bugs
400

Update: Everything works fine after deleting a specific file in C:\Windows\System32\; it being a .dll - Itcspea.Dll; roblox hasn’t crashed after an hour.

I am 100% sure that the reason of your Roblox crashing is specific - you can fix it manually, or PM any staff member in here, or PM Bitdancer - doesn’t really matter. In my case, I’ve dmed Bitdancer - I got a response from him the same day; although, PM’s to the bug-report group still remains unanswered after 4 days of waiting.

Reproduction steps for manual fix:

  1. Download WinDbg from Microsoft’s website (free download)
  2. Open WinDbg
  3. Open Roblox, and wait for it to crash
    3.1. Open the crash dump file (don’t know where it is? check this thread for more info, specifically the 3rd strategy; might have to rejoin roblox so that it will generate a crash dump file)
  4. Check C:\Program Files (x86)\Roblox\Versions\(your version)\ - your ClientSettings.json file must only contain this content: {"DFIntWriteFullDmpPercent": 100} (if there’s no ClientSettings.json file - you can create it)
    4.1 Your Roblox folder should look like this:
    image
    Content of ClientSettings folder must contain ClientSettings.json file - the same one in the aforementioned directory
  5. Manually search for processes that tamper with RobloxPlayerBeta.exe (Don’t know how? Check this for more info!)
  6. Delete the .dll file; if it’s not deleting, follow these reproduction steps:
    1) Change the file extension of the new-found .dll file to nothing example: test.dll should be just test, no file extension whatsoever
    2) Reboot your pc (crucial, you should actually do that)
    3) Delete the renamed file
  7. Launch Roblox again

If Roblox still crashes - don’t hesitate sending a PM to aforementioned contacts on the top of this reply; Have a great day!

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