it freezes and then the application just exits at some point
here’s the .log file
2 Likes
Has been happening to me ever since Byfron too, except it either goes into the “An unexpected error has occured and roblox needs to quit” screen, shows “Starting Roblox…” then does nothing, or into “The application has encountered an unrecoverable error. Click OK to create a memory dump, then please share it on our support site.”
11 Likes
same issue with me from yesterday after roblox update i cant start roblox - instant crash
or doesnt even starts up and just works some time on background before closing itself
7 Likes
this bug still continues to happen after the update.
i have sent you my .log files once again.
7 Likes
I was about to post a bug report as well until I saw that I have left wireshark open, I closed it and the client runs normally now, I just wonder if this is intentional, I have left wireshark on while playing a lot of games, some with the best anticheat on the market like valorant., and I have never had this issue before
Update, I have tested a few apps, netlimiter also crashes the client
5 Likes
Hello Hashtags,
Wireshark and NetLimiter are not explicitly blacklisted. I suspect that their incompatibility falls into the category mentioned here: [64-bit client] Crashing after a couple minutes of play, every time - #5 by Bitdancer
While this may not apply to the software mentioned above, we would like to pose a general question to the community: Why would seemingly harmless and innocent software need to require read/write access to another process, and what does it do once access is granted?
8 Likes
This ‘unexpected client behavior’ as well as the “unexpected error occurred” have been happening to me and a lot of people I know. It seems to happen a lot when trying to load into a large terrain map
6 Likes
You guys have done something wrong for sure, Didn’t one of the engineer say that FPS Unlocked was whitelisted by byfron? Because right now what i can see is that we get kicked for having an FPS Unlocker on.
6 Likes
I joined ONE ROBLOX experience and as soon as I left to go to another one, I was hit with the same error. After reinstalling and restarting my PC, I was met with a ‘Failed to load SensApi.dll’ error, but miraculously I was able to join games.
I don’t understand how this company fumbles around with their updates so much. Even now, I have an issue with voice chat not working at all, despite it previously working even WHEN the anticheat was implemented yesterday.
7 Likes
Hello Jzk,
Please send me your crash dump so we can narrow down the issue.
4 Likes
I also have this issue; HOWEVER it doesn’t crash after 3 seconds. It crashes after about 15-30 minutes and it’s getting rather repetitive. I believe this associates with the new 64 bit update as my Roblox client is incapable of upgrading.
8 Likes
I’ve sent you my crash dump in PM.
3 Likes
Where can I access my crash dump to send you?
3 Likes
Hello CarBluGStudio,
You will find the crash dumps in %UserProfile%\AppData\Local\Roblox\logs\crashes.
In my case, that would be C:\Users\Bitdancer\AppData\Local\Roblox\logs\crashes.
It is fine to delete the whole %UserProfile%\AppData\Local\Roblox\logs folder prior to creating a new crash dump to keep the clutter to a manageable level.
Hope that helps
6 Likes
Would it be possible to send you a crash dump from my friend who is facing this issue?
He seems to be facing the same circumstances as Jzk.
2 Likes
Of course, go ahead, but please do add your friends username so I don’t mix up stuff.
3 Likes
This is my friends (mattdoot)'s log file
https://devforum.roblox.com/t/roblox-crashes-after-the-game-loads/2320200
4 Likes
Update: Roblox doesn’t even open and attempt to open the game anymore. I click play then it just closes by itself.
20 Likes
I got this problem but its happens in some games…
4 Likes
I’ve had a similar issue for the past 2 days haven’t been able to figure out the problem. I see the roblox game client on task manager for only about 2 seconds until it disappears and nothing else happens afterwards.
So far I’ve tried to
- re-install roblox
- Clean boot
- Updating driver
- Updating windows
Despite all these, the issue does not change and continues happening 100% of the time.
The task manager also says “Roblox (32-bit)” despite reinstalling, so unless that’s just a visual thing I have no idea how I would fix that.
Last time roblox worked normally was 4/5/2023 (DD/MM/YYYY) at around 2 Am EEST.
EDIT:
Issue cause has been found.
HitmanPro.Alert service (an anti-malware) mistakes (assuming) roblox game client for a malware, and blocks it immediately.
Disabling it in System Configuration (msconfig in search bar) OR making an local exclusion to RobloxPlayerBeta.exe and RobloxPlayerLauncher.exe should make roblox work again if you have the same problem as I do.
I’ve been told the issue is being fixed.
8 Likes