ROBLOX Player Always Crashes, Usually Within 15 Minutes of Launch

I did two things to try to fix it today:

  1. I ran the system file checker to make sure none of my windows files were corrupted. It turned out some were and the computer fixed that. I tried playing ROBLOX after this and it had not fixed it.

  2. I completely removed every trace of ROBLOX from my computer, each and every file, reinstalled it, and attempted to use it. It did not have any effect.

From this, I believe it is likely something to do with my specific computer and system and how it interacts with the roblox application. I belive this to be true as I have not heard of many other people experiencing this problem.

What are your device specifications? I want to see if it is affecting only specific computers.

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I managed to make it work even with modified Windows.
In my case it had problems with modifying registry configuration (On both Fresh and Modified Windows)
You could run tests using Sandboxie or Virtual Machine

AMD A10-5745M APU
8 gb
64 bits

it’s a pretty old laptop, can’t buy a new one since they are really expensive in my country

@thirdtakeonit any updates on this???

Still occurring. I have seen other bug reports that may be related:
Roblox Freezing randomly after sometime - Bug Reports / Engine Bugs - Developer Forum | Roblox
Roblox Player Crashes At Random Intervals - Bug Reports / Engine Bugs - Developer Forum | Roblox
I’m randomly getting kicked from experiences - Bug Reports / Engine Bugs - Developer Forum | Roblox - In this one the microsoft store version worked.

About mine and the store version working, it recently just began to freeze until i use task manager to close it,though only one a few games. Also I don’t face crashes with the regular version anymore.

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Roblox keeps crashing within 5-10 minutes of launching, whether I use the Windows Store app or the official Roblox player. It plays the Windows error sound and freezes for 2 seconds before closing.

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I’ve determined using WinDBG on a dump file, that it is a problem with my Intel graphics driver. I’ve updated the graphics driver, the problem persists, however.

The information (from after the update on the graphics driver):

Error Location
    CompanyName:      Intel Corporation
    ProductName:      Intel HD Graphics Drivers for Windows(R)
    InternalName:     igd10umt64xe.dll
    OriginalFilename: igd10umt64xe.dll
    ProductVersion:   31.0.101.5590
    FileVersion:      31.0.101.5590
    FileDescription:  User Mode Driver for Intel(R) Graphics Technology
    LegalCopyright:   Copyright (c) 1998-2024 Intel Corporation.

I’m suspecting it’s one of the newest Nvidia driver updates in my case. What’s also weird is that I stop randomly freezing when I disconnect my bluetooth headphones from my PC (might be wrong). But hey, if it works it works.