Edit (01/05/2024): A different but very similar bug was posted here, which includes a solution. It is specifically for users who are able to successfully launch and play Roblox for various durations before crashing – not those who immediately crash.
Edit (10/17/2023): Issue appears to still persist for some users at varying rates.
Edit (10/07/2023): The issue seems to be resolved. If anyone is still experiencing this issue and is not also running exploits, please respond to the message marked as a solution before replies for this post automatically closes.
Edit (08/04/2023):
In an attempt to help users understand their specific causes, I have added a list below detailing known cases that will prevent Roblox from launching. This section will receive continual updates and remain at the top of this post regardless of additional edits. The following is liable to cause issues:
MSI Afterburner, RTSS, Virtual Machines (VM), unsigned applications accessing Roblox (this includes unsigned recording software – typically open sourced), unsigned AMD driver amdihk64.dll
, unsigned NVidia driver nvspcap64.dll
Edit (07/14/2023): A multitude of users have reported that running Roblox alongside MSI Afterburner and/or RTSS can cause the issue. If you are still experiencing the issue, see if disabling those fixes it. If so, please leave a reply so engineers know that the original issue is still present.
Edit (06/14/2023): Although most users are experiencing issues as described in the previous edit, some are reporting that they are entirely unable to join experiences in any capacity.
Edit (06/14/2023): After reading through replies and doing my own testing, it appears that this issue only occurs when attempting to join specific servers and not when simply using the play button.
Description
When attempting to play a Roblox game, the application begins to load, reaches ~10%, and crashes. Through all of my attempts up to this point, Roblox only successfully launched twice. Upon attempting to play, the Player does appear in task manager for less than one second then disappears. I have uninstalled and reinstalled Roblox Player, but doing so has not fixed the issue nor its overarching behavior.
To provide some background information, I began experiencing issues with Player on 05/12/2023. Starting from that point forward, I have been entirely unable to use game teleports that teleport to a connected place. Teleports to another game, however, were fully functional. Upon using a teleport to a connected place, it would load for less than one to approximately five seconds and then crash without any messages. Most interestingly, streaming from Discord fully prevents the issue from happening. If I stream from Discord before initializing a teleport to a connected place, everything loads correctly with complete consistency. Once loaded in, I am able to stop streaming and play the game normally. This exception only applies to the place teleporting issue, and does not aid in the launcher failing.
Reproduction
Almost always
Launching Issue:
- I click play on a game
- Website displays that Roblox Player is loading
- Roblox Player never fully launches
Teleport Issue:
- Join a game with a teleport to a connected place
- Attempt to teleport
- Player crashes on loading
Expected Behavior
Roblox Player should consistently launch, and teleporting to connected places should not crash the Player.
Actual Behavior
Roblox almost never fully launches, and place teleports crash the Player.
System Information
Intel i7 @ 2.50 GHz, 16.0 GB, NVIDIA GeForce GTX 1160
A private message is associated with this bug report