Sort of rant warning.
Preface: this post was more to whoever is running the social media/status.roblox.com website, not the engineers. I don’t think the engineers are at fault here at all in fact, they did their best and made progress as quickly as they could.
While I’m glad Roblox is back, if this happens again, I really hope we get some form of statement, not wait until 2 days into the outage to make one.
Overall, I don’t really care that it was down, I just hate the lack of transparency. As others have said already, even a “we don’t know what caused it”, or a “no eta”, or a “we think we might have found the issue” post would suffice. Even if a statement that said “we thought we identified the issue but it appears to be something else”. Heck, even something saying “we’re not going to look into it until the weekend is over”. Literally anything other than a generic statement saying “we’ve identified the issue” statement 4 times which makes players think Roblox 100% knows the issue and is making progress, which gives people some form of false hope.
Now that this is over, I hope Roblox admins can at least consider making Studio available offline as per this feature request