Hey @Headpets and all other creators impacted by this issue,
You will be able to re-upload the assets as long as they pass the new cage validation checks listed in the DF announcement (thank you @Director for adding the link to it).
We strongly recommend that you wait a bit until all new cage validations are deployed to production.
This is planned to happen by the end of this month. Our main goals are:
We want to notify all creators of existing assets that will no longer pass cage validation about these new changes. We want you to successfully produce new assets that will pass all validations.
We are producing a video tutorial going over best practices (in addition to the expanded documentation already published) to help you understand what you need to do to fix issues.
We are producing new documentation on ALL validation checks to provide full transparency to all creators on the limits and thresholds used, as well as suggestions on how to fix issues if you your asset don’t pass a specific validation check.
Based on your feedback, we will update the documentation and add more examples as needed.
Please, bear with us as we go through this transition phase. Thank you so much for your patience and again, sincere apologies for the headache and confusion caused by this issue.
Will we get banned again (I hope not) for uploading items that met the previous criteria? The law shouldn’t be retroactive, I can understand deleting items but banning users is not right. I don’t even know how to count the number of coplanar triangles in a model but I know that Roblox Studio somehow verifies it. Simply the fact that the creators were banned because the criteria changed and that Roblox Appeal Team didn’t respond to any of my tickets (so I felt ignored and left without help and without a word of explanation) gave me a feeling of uncertainty in this platform and made me realize how easy it is to suddenly lose everything here.
I have been having this same issue affect me too. It started several weeks ago, all with layered clothing. After having a couple accessories removed I had my ability to upload any accessories revoked. After pleading to moderation for several days I got it back. 1 day later I had another layered clothing item removed and my “access to avatar item creation” is now revoked again.
Just got a notification from the moderation team that accounts that have been banned are now restored to their normal state. This should certainly be the case for all of you that DM’ed me with additional information.
Please, if you are still having issues with your account, send me a DM so I can help.