Roblox won't start, help

So about 2~ days ago my roblox player stopped working all together, studio is fine and so is the microsoft version (i dislike it and dont wanna use it bc my mouse goes off screen when shiftlocked on there)

BUT

I’ve tried reinstalling numerous times (even older installer version from 2018 and even 2016(unfortinately not a supported installer anymore) )
clearing cashe
updating windows
updating drivers
windows compatibility
removing anything like MSI afterburner or already known issues with the AntiCheat
sfc /scannow
And i’ve never added things to my files (for example: BloxStrap) so my files arent modded in any way or form

like it randomly stopped working at all
I have a laptop which is running the same windows 11 version and it works perfectly fine on there without any issues

Specs:
Windows 11 Home version 10.0.26100 Build 26100
Ryzen 5 3600
Radeon RX 6600 8GB
32GB DDR4
B550M PRO-VDH (Fully up-to-date bios)

the process that happends when i try to click:

Click on player
Opens in background
Closes (or gets suspended)
and gone

all happends in like ~1 or 2 seconds

i appreciate any help :pray:

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Have you tried manually deleting Roblox from %localappdata%? Can you check if Roblox launches on another desktop screen? (check Task View on your taskbar) Can you try deleting the folder on your main computer and transplanting a copy of the folder that your laptop uses?

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tried that too so many times, anything in appdata even related to roblox i had deleted.
and roblox process gets ended too fast for me to click on it in task manager or anything.

i can try to copy the roblox folder to my laptop to see if anything is different, i’ll keep you up to date

Okay so i’ve copied to files from my pc to my laptop and it works fine on my laptop no issues. i’ve also tried copying the roblox folder to my pc from my laptop and it still doesnt launch on my pc

many of us have encountered this issue, I think you should send him a crash dump, so that we can get fixes faster

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yeah funny thing, since it doenst offically crash it just closes. it doesnt create any log file or crash file. besides the instalation log which was successful there is nothing else.
but thank you! ill send it to him :slight_smile:

@diamantnevin06

Hello, Oiishi.

This would be considered a bug I believe and there has already been a topic/but report created about this.

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thank you.
someone else also send that and i sended my instalation log to a guy in that comment
at the time of making this forum i didnt see anything else thats similar to what i have now

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No, problem I’m just giving you a heads up as the feedback team could flag this topic for being a duplicate or being off topic! (I’m not sure if this is the right place to post this usually you’d find this in big reports).

For reference if you do not know how to report a bug go here:

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Yeah i understand.

To be honest this is my first time sorta reporting an actual bug at all so i didn’t really know where to go with it.

I appreciate the link!

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No problem I gave you a reference link above in case you needed help with reporting bugs.

(Be sure to close this topic)

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i appreciate it alot :pray:
(i will)

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nah we don’t crash too, but we just managed to get crash dump by Strategy 4 here (it’s confirmed to be a hyperion-related issue)

https://devforum.roblox.com/t/hyperion-related-solutions/2322367

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