My game is breaking and every time MarketplaceService:UserOwnsGamePassAsync() is called this error occurs. Just started happening around 5 mins ago and getting tons of reports from players.
[ Something went wrong with the request, see response status code.]
Also have this issue in my game.
Line in question:
hasNameChoice = marketplace:UserOwnsGamePassAsync(pl.UserId,6189968) or marketplace:UserOwnsGamePassAsync(pl.UserId,6213120)
Critical bug as itās preventing people from creating new characters.
Confirm this is happening to my games
In the last 20 minutes Iāve received 300-400 of these, and Iāve never seen them before. The last time I updated my game was ~1 day ago, so it canāt be something that I just updated. The error in question is the one in the title of this post. Here are the following API commands that Iām using, that all cause this error:
MarketplaceService:UserOwnsGamePassAsync(ServerOwner.Value.UserId, Gamepass.Value)
ā ServerOwner cannot be nil, as my error tracker that logs errors uses LogService.MessageOut, and all messages have ServerOwner.Value.UserId and ServerOwner.Value.Name attached to it, so that canāt be nil. Gamepass.Value isnāt nil either, I manually checked that
BadgeService:UserHasBadgeAsync(ServerOwner.Value.UserId, Purchase:FindFirstChild(āBadgeIdā).Value)
ā Once again, the only thing that could be nil is Purchase.BadgeId.Value, but that shouldāve caused an error a long time ago.
Noticed other games are reporting this, is it a roblox critical?! Seems to be an issue with MarketplaceService
Games affected:
Comfirming here aswell, and modules wont load
Our engineering team is investigating this right now, thank you for posting the report.
I can also confirm this, error being āSomething went wrong with the request, see response status codeā
If you donāt use MarketplaceService you wonāt be affected.
At least the bright side is that assuming the issue is on the backend, any game with decent error handling shouldnāt have to restart (once itās fixed). Never forget Murphyās Law.
Are DataStores also affected? Every single player on my game has had their data reset and they are getting random data? It only started happening when this error occurred.
I was in my game and just died, and when I re spawned I didnāt receive the game pass tools
I have no reported DataStore issues currently.
My guess is that MarketPlaceService probably isnāt able to check whether or not you have gamepasses then, and so your scripts wonāt give you tools
Had to close my game temporarily because of this problem.
Hopefully the issue is fixed soon, I have a riot of ārefund meā
My game only saves data if it loads correctly and this error should have turned off data saving if there were any problems but everyoneās data is still reset ever since this error started happening.
I got swarmed with reports of the game breaking so I just shutdown all the servers and closed the game because I was afraid data could be hurt.
With my game pass tools, only two-three weapons load, as the others donāt, very interesting lol.
Yeah, another aspect is the fact that even already purchased gamepasses do not load in game. Meaning they just disappear.
Might be worth looking into the code that runs if data loading fails. Maybe you have something that erases or replaces certain values wrongly?
