[ROBLOXCRITICAL] MarketplaceService Down?

My game only saves data if it loads correctly and this error should have turned off data saving if there were any problems but everyone’s data is still reset ever since this error started happening.

I got swarmed with reports of the game breaking so I just shutdown all the servers and closed the game because I was afraid data could be hurt.

With my game pass tools, only two-three weapons load, as the others don’t, very interesting lol.

Yeah, another aspect is the fact that even already purchased gamepasses do not load in game. Meaning they just disappear.

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Might be worth looking into the code that runs if data loading fails. Maybe you have something that erases or replaces certain values wrongly?

Update: I’m now getting this error: image

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image

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TOWER DEFENDERS

My game is breaking as well, almost every service is failing to operate that requires data or HTTP requests.

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I joined my game and had random data that isn’t mine. Other people are reporting getting random data as well. If the game thinks that it was their data because it loaded and then saves they lose all of their data. We might need a data role back after this.

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The issue also appears to spread to badges, too. My game broke at around the same time this was reported.

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Yep, same here. The worst thing that can happen here is data loss. I use Datastore2 module do you think things should be safe?

Once everything is fixed, possibly. Depends on what key the data is being saved to. If a random player’s data that loaded is saved to your key, then you will have to manually rollback, or create a system that allows people to rollback.

It’s already too late for that.

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Is it best to close my game temporarily?

It doesn’t seem like datastores are acting up so you should hopefully be alright but can’t say for certain.

I have shutdown my game to prevent any lost or overwritten data.

I did it as soon as I figured out what was going on. To be extra safe I would suggest others do it too. But I’m just like the rest of you, watching, waiting, and hoping for the best from the engineering team.

This issue does not affect developer datastores. I would recommend verifying that your datastore code follows best practice, and if you still experience issues with datastores after this issue is resolved, please file a new bug report on that.

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If you have no new/useful information to add to this bug report, please just leave a Like. This is not a Twitter timeline or Discord chat. Reading space is precious, so don’t post if you have no reason to.

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An interesting thought I had about this was that, if roblox can’t find what is wrong on their end, since Discord, Twitter, and Roblox are all having issues, if roblox hosts on a server farm that also hosts Discord and Twitter stuff, it’s possible that the specific server farm could be having issues. I’m not extremely savvy on how all that stuff works, but any requests to api.roblox.com seems to have problems. Requests to groups.roblox.com or whatever seem to be fine (GetRankInGroup works properly)

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I was trying to hint at too that maybe the issues are connected somehow, but i’m wondering if the issue is fixed for others, because things seem normal for me now.

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