The User Settings API (https://apis.roblox.com/user-settings-api/v1/user-settings) is currently experiencing a critical issue with its rate limiting, resulting in a status code of 500 or 429 for every request. This problem is causing several significant disruptions:
- The homepage falls back to Light Mode, failing to respect the Dark Mode setting as it fails to retrieve it from this API.
- The Privacy and Parental Controls tabs in Roblox settings fail to load.
- Users see a red banner at the top of the settings page with the message “An unknown error occurred.”
- Users are unable to update most of their settings as a result of this issue.
The API intermittently returns either a JSON response of {"errors":[{"code":0,"message":""}]} (429) or a non-JSON response of Internal error retrieving user settings (500).
This issue may be related to these other reports:
The problem has caused significant user outcry, as seen in this dev discussion post:
https://devforum.roblox.com/t/what-the-hell-whats-happening/3080291?u=bvetterdays
