The current state of the Developer Forum

Why is this a bad thing? These people are the most likely to need access to the bug reports and feature requests categories.

Activity on the forum, in my experience browsing the forum and looking at who are the most active posters, does not really correlate to contribution to the ecosystem in the past few years IMO. We have a lot of “professional forum poster” and keyboard warriors on here and I don’t think all of those kind of active posters really need bug report or feature request access.

There should definitely be a way to gain access to post bug reports and feature requests more consistently, but it should not be tied to forum activity. It should be tied to how much you actually need this kind of access, e.g. to how much you use a specific platform feature. (if you use it a lot, you are a prime candidate for giving feedback)

9 Likes

It’s not necessarily a bad thing, it’s more of the fact that is is unfair to those who legitimately try to get promoted so they can contribute more to the forum.

You’re correct about that. By activity I mainly meant those who actively make useful contributions to the Developer Forum, rather than those who reply to every topic posted.

I agree with this. Personally, I think it would be good for Roblox to have a better version of post-approval bought back so that anyone can be able to post bug reports and feature requests but still be approved before posting.

4 Likes

This still does not equate to a need to post bug reports and feature requests. Someone that is a hobbyist developer that touches Studio once a month probably does not have as much of a need to post platform feedback as someone who is trying to make a living off of the platform and touching it daily.

This doesn’t make sense either: it is not unfair to prioritize giving bug report and feature request access to those that need it most. (e.g. the people who are in the top X creators on the platform, rather than just actively posting on the forum and hobbying development on the side)

I think people should be given access to platform feedback ordered based on how bad they need it, and the speed of how fast people are added depends on how fast DevRel can scale the feedback categories up to handle the extra people posting.

2 Likes

I have to argue that ranking top-devs has issues too. I have come across multiple people that were ranked due to being a ‘popular’ developer and they have either created low-quality bug-reports / feature-requests (hardly any detail / missing major requirements) or outright breaking forum rules with their requests.

Sure, top-devs may ‘need’ the category more, however we need to face the reality that many of these people haven’t spent much (if any) time on the DevForum and are likely to write bug-reports and feature-requests much more poorly than someone who actively engages on the DevForum. In my opinion, the underlying issue is that top-devs are practically able to skip the member trust-level entirely and since barely anyone is ever ranked-down, they don’t have to care about whether they follow the rules or not, someone who has to work for the trust-level however learns to adopt the forum-rules and (probably) isn’t as likely to start breaking them constantly.

5 Likes

How would it be determined if the user needs access to the categories or not though? Some developers frequently use Studio but have little to no presence on the Developer forum but still file bug reports

2 Likes
  1. It IS unfair.
  2. Why do you think that “top devs” need these categories the most?
    Somehow I don’t see many bug reports or feature requests coming from these “top devs”.

I’m not a “top dev” yet I had a few bug reports approved and many more on my to-do list, however I don’t write them due to the inefficiency of Bug-Support.
imageimage

5 Likes

Yeah same here. I’ve attempted to report quite a few bugs but many just get ignored by Bug Support.

3 Likes

What’s your definition of “top dev” here? Why would you not be a top creator yet?

If you use Studio a lot, you should be in queue to rank up IMO. I meant “top creators” as in the top people in terms of Studio usage. Not based on financial performance or whatever other criteria – please try not to put words in my mouth.

It’s stupid simple: they already have metrics on studio usage time and other feature engagement metrics.

3 Likes

I see. I honestly didn’t know they kept track of that.

I thought you had been referring to top developers in terms of games that they have developed.

1 Like

Just came across someone today who was ranked for having a ‘popular’ game, they joined the forum this year so there is no other reason for them getting regular. The user is actively breaking forum rules (especially in categories only regular can post on) and is refusing to follow the rules even when asked to do so. This proves my point that not every ‘successful’ developer is fit for regular on the DevForum.

9 Likes

Thank you

I agree immensely. At least once a day, you most likely to see a “opinions on this Roblox update” dev discussion post.

Then you have the arguments, because some people don’t respect your opinion or resource. People go out of their way a lot to start silly and unnecessary arguments and almost never get to the point. My respect level for certain developers has gone down for this reason.

Thats the end of my rant, thank you.

3 Likes

Honestly, any report that the moderation team gets, no matter what, they’ll take down the post. I’ve had numerous posts get taken down for no reason, when they were completely legit posts that never should have gotten taken down. Everyone always says the moderation on here is “better” than Roblox’s moderation, but it honestly isn’t.

I highly doubt that’s true; there’s been plenty of times where I’ve flagged a post and the post continues to stay up months later.

Also, “completely legit posts” sounds subjective, do you have any examples of posts you made that were taken down?

3 Likes

A developer said that they were having trouble with their experience loading properly in studio. They said that they were camping. I responded saying you probably shouldn’t develop while camping. That got taken down for “off topic reply”…

Another topic was me talking about the audio update; That got taken down, for no reason. (So I posted another, and that didn’t get taken down.)

I have to agree with moderation here, I’m pretty sure depending on your speeds, you can get perfectly good speeds on 4G.

Either way, talking about people’s decisions on where to develop isn’t really of relevance.

1 Like

I have to totally agree. For WEEKS I’ve been plagued by a bug that is stopping me from properly using Studio. I would’ve submitted a bug report instantly, but no, instead I have to be regular to post one. Like why? Everyone should be allowed to post a bug report, not just regulars.
Roblox Developer Relations, PLEASE change this and allow members to make bug reports.

1 Like

You can message @Bug-Support team about the bug, you have to do this if you wanna post a bug report as a member.

5 Likes

You actually can do that, but it’s just way slower. By messaging @Bug-Support, you can submit bugs. I totally agree though, it is a bit unfair because you don’t usually get regular very quickly on the forum… I rarely ever see anyone get chosen to be a regular but it does specifically say, ‘Level up to Regular is currently available by invitation only.’ It’s a bit unfair.

Sorry for the wall of text. I really don’t know how to split my text up into smaller parts…

(This is probably one of the longest replies i’ve ever done lol)

1 Like

Hey all, thanks for contributing to this thread.

This thread covers many separate issues and it is therefore hard to address. The following things appear to be covered:

  1. There were differences between forum trust levels and no clear way to “rank up”.
  2. We have been selective in the people that were added to the higher trust level due to scale limitations.
  3. The overall perceived quality of forum content, specifically in #development-discussion.
  4. Perceived clarity and consistency around moderation.

For 1/2, we are actively addressing these issues. There is actually no difference anymore between forum trust levels in terms of their permissions. We have moved the remaining differences (the crucial ones being bug report access and feature request access) into separate groups, and the permission is now managed via these groups. You can expect the trust level designation to diminish over time and we may have some separate announcements about this in the future.

For #bug-reports access, you are now able to request to join to get the permission due to the Big Bug Reporting Update.

Everybody here in the current topic that made a post or Liked one of the posts (as of Mar 19) has had their join request to AllowBugReports accepted if they submitted one.

For the #feature-requests side of the matter, I am consolidating the threads about this issue into one thread, namely this one: All forum users should have a path forward to be able to post in feature requests - #154 by Hooksmith.

Please check out the update I posted there for further information.


The issues 3/4 are very different from 1/2 and should be posted as problems in their own threads. If they are still relevant to you, you are welcome to recreate topics for those issues with additional details.

Issues 1/2 are largely resolved. For the feature request side, please continue the discussion in the thread linked above.

Closing this out now due to the reasons above. Thanks again for posting this and for your patience as we work through these issues.

3 Likes