I uploaded multiple clothing assets and paid the fee for all of them, but none of them have shown up on my group store. I also put them for-sale.
Same, it also wonât update for me. This is ridiculous.
It is ridiculous. I have made 4 bug reports and they have legit blown me off every single time.
This fee, and everything related to it, is so useless. Bots are rich, they really donât care. A limit isnât gonna stop them, theyâll just make more bots.
Also, now you donât need premium, so in some instances it could make it worse. But they have been moderating the clothing well. Sometimes too well, Iâve uploaded some outfits and theyâve gotten content deleted. Changed the template, still deleted. Just make there be an age limit; a month or something. Maybe users are required to have a group + the limit. Idek at this point.
I said it once and Iâll say it again. This is not the solution to whatever problem youâre trying to fix. Itâs not really the solution to any problem within the clothing community.
Although 10 R$ is better than the initial amount everyone thought (50 R$), it still wonât make a difference to the bots that have stacked millions from front page sales.
My biggest concern here is small clothing designers. People who are just starting out most likely will not get paid enough to cover the expenses of uploading and will likely quit after a few weeks of trying. Adding this will stop anyone from even wanting to be a designer, and most likely drive a lot of pre-existing creators off of Roblox.
In my opinion, this is the lazy way out of the true problem. Small designers now have to risk robux when they most likely wonât even make a profit, just because of a screwed-up front-page system. I understand that you guys are trying to find a solution to end the problem, but I donât think this is the best one. If you had implemented better moderation features this would not be such an issue. The changes will not solve the majority of the problems, but keep layering on themselves until you have an even bigger problem than before.
Itâs like looking outside in, you canât see the struggles most of us have to ALREADY go through being a designer.
If youâre looking to fix the problem of botted or inappropriate clothing, I suggest working on your moderation. Many appropriate clothing pieces are being taken down while most inappropriate have passed through. Itâs frustrating to me (and I assume a lot of other designers) that this is the update that weâre getting instead of one fixing or helping the moderation.
Thank you. Thank you so much for bringing up these points, honestly as a small designer I relate to this so much.
Sadly, I can afford the 10 robux but now due to their incompetence of a shotty update I canât even upload clothing to my group. Itâs been days now with no luck. I canât afford to keep reuploading them at 10 robux to see if they will go into my group store. I should not have to do that. I have a group of over 61K and because of this whole mess now I canât upload new clothing my members want to see. I mean whatâs the point, the group store is not updating. I made a bug report and they said itâs fixed. HOW is it fixed if some of us group owners are still experiencing this issue. All this so they can make 10 robux off us per outfit we design. Good job Roblox, youâre making great progress (sarcasm at itâs finest).
Wait, this is actually a thing? I uploaded a shirt earlier and it showed up in âcreateâ but it never loaded onto the group, I thought it was just my wifi sucking as usual. But there is a chance that I wonât ever show up in the group store??
Clothing hasnât been showing up for me in my groupâs store either. The page is still available to where I can link someone directly to the suit, but thatâs entirely useless for a clothing group obviously. It was uploaded 4 days ago and still hasnât went to the group page.
There are some groups I have seen that have successfully uploaded clothing to the group stores but there are many of us who still canât and Roblox told me they fixed the issue. Itâs been days since I have been able to upload my clothing, with the exception of one single shirt. I just know that there is no way I am paying another upload fee for each item. Members are leaving my group because of this. Iâm truly disgusted by Robloxâs lack of concern about the rest of the designers suffering from another one of their huge mistakes.
I also can relate. I am losing hundreds of members because I canât upload clothing. Iâve almost lost 2k members this week.
Iâve submitted many bug reports about this. Theyâve done NOTHING about it, I know many designers work hard on making clothing for users, but this update is crapping out and now many groups are losing members because of this.
I have made 5 bug reports and they have done nothing. I have lost numerous amounts of members. They keep sending me the same response. I have paid the upload fee multiple times and still nothing. Here is what they send me EVERY time,
Apr 1, 2021, 11:47 AM EDT
Hi,
Thank you for your reply.
Our team recently resolved the issue that was causing this to occur. If you are no longer experiencing this problem, you do not need to reply further to this email. If you still continue to have an issue, please donât hesitate to reply and provide us with any further details.
If you need help with something else, please let us know here (Support - Roblox).
Sincerely,
Abby
Technical Support
Roblox Support (https://rblx.co/robloxsupport)
All 5 times this is the response I got. I am so sick and tired of being blown off. They donât know how to fix it or they are just to LAZY. DONâT CHARGE US IF YOU CANâT FIX IT!!!
My reply to them,
This is not fixed for all designers. I keep getting the same response and after speaking with other designers, they have said the same thing. Either you donât know how to fix it or you just donât care. I believe it to be the latter of the 2. Iâm tired of being blown off. I spent upwards of 700K+ robux on my group so yeah, itâs important to me. We will all continue making multiple reports until you all fix this. Itâs ridiculous. You put out the shotty update that messed up our groups, now you all can fix it.
So ridiculous. Roblox needs to fix this update soon, is the engendering department on strike or something? If they donât know how to fix it then they can hire someone else who knows how. I know many people that use Roblox as a way to pay their bills. I myself have used Roblox to pay for my car and phone bills. I hope this issue isnât for UGC items too, because Iâve been working on a few items that Iâve worked hard to make. I donât know what the problem is, but I either want a refund; or answers.
Wow, I post yet ANOTHER bug report due to the absolutely horrible effort of the staff team not responding to my reports. They decide to hide my post, they hid my post in under 5 minutes. But they canât even respond to my bug report. Roblox has such bad forum staff oh my GOD, I know they put in the effort. But obviousley not enough.
I canât even give them that much credit.
I understand that completely. I havenât made enough to dev ex yet and I wonât now for sure. Thankfully I donât rely on Roblox to help pay my bills or Iâd be homeless. Sad. By the way, I made yet another report earlier and another âRoblox staffâ sent this to me,
Hi,
Thank you for your patience as we look into your case.
We apologize for the inconvenience that this may have caused you. As previously explained, our team is aware of this issue and currently working to ensure itâs resolved. Please continue to watch for further updates, as we are always working to improve the Roblox experience and resolve any current issues. We appreciate your patience.
If you need help with something else, please let us know here.
Sincerely,
Ron
Customer Support
Roblox Support
Roblox customer support is a complete joke. You ever notice you never get the same staff to answer you twice? Iâm waiting, one of the female staff will soon send me a reply saying they have âfixed the issueâ. Itâs crap that they are charging us when we canât even get someone to listen and help. This is a major problem, and they keep sweeping it under the rug.
Legit do they even read it⌠itâs OBVIOUSLY not fixed if people are still making bug reports. Ron oh Ron
They just simply do not care. How can they ignore an issue they caused⌠smh