Uploading Video always results in "Asset creation failed. Please try again later."

[plaincamron666]

I am trying to upload a video to use in-game, However I keep getting an Asset Creation Failed error. The video is less than 30 seconds long, and 95.2MB in size.

I am able to upload other assets, like images, just fine.

I have tried to upload the video on another account and have the same error.

Image of error:

A private message is associated with this bug report

[bvetterdays (roman)]

Attach your console logs and the video file you’re attempting to upload in the private message if you haven’t already. CC @phri

[phri]

Hi there! Does this still occur with the Asset Manager?

If so, do these workarounds from a similar bug report help you get around this issue perchance?

"Asset Creation Failed" when I try to upload a 30s video

Upon investigating the supplied file, we believe we’ve identified two things that cause this issue - as well as workarounds you can use in the meantime: Roblox Studio: Shorten the video file’s name Creator Dashboard: Shorten the video file’s name + re-process the video to result in a smaller filesize If these workarounds do not work, please let us know. We will also update the thread once we fix these issues.

[plaincamron666]

I’m unable to select a video using the asset manager. There is no .mp4 option.

I can only uploaded image, audio, and mesh filetypes

[phri]

Do you have the “Video Uploads” beta feature enabled?

[plaincamron666]

Ah yeah it was disabled. I enabled it and was able to upload the video successfully. Thank you!