I am trying to upload a video to use in-game, However I keep getting an Asset Creation Failed error. The video is less than 30 seconds long, and 95.2MB in size.
I am able to upload other assets, like images, just fine.
I have tried to upload the video on another account and have the same error.
Image of error:
A private message is associated with this bug report
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Attach your console logs and the video file you’re attempting to upload in the private message if you haven’t already. CC @phri
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phri
(phri)
November 20, 2024, 5:51pm
#3
Hi there! Does this still occur with the Asset Manager?
If so, do these workarounds from a similar bug report help you get around this issue perchance?
Upon investigating the supplied file, we believe we’ve identified two things that cause this issue - as well as workarounds you can use in the meantime:
Roblox Studio: Shorten the video file’s name
Creator Dashboard: Shorten the video file’s name + re-process the video to result in a smaller filesize
If these workarounds do not work, please let us know. We will also update the thread once we fix these issues.
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I’m unable to select a video using the asset manager. There is no .mp4 option.
I can only uploaded image, audio, and mesh filetypes
phri
(phri)
November 20, 2024, 9:43pm
#5
Do you have the “Video Uploads” beta feature enabled?
Ah yeah it was disabled. I enabled it and was able to upload the video successfully. Thank you!
1 Like