Apologies if this is the wrong category, but I saw another post just like this in Bug Reports here, so I inferred that this topic is applicable for this category. I’ve heard from @apoorcarpenter (a Roblox admin) that “there are a lot of edge cases and a lot of legacy code” to the DMCA and rights management processes. This topic is one of those edge cases.
I submitted a DMCA takedown notice to Roblox’s copyright agent on 21 July 2025 against multiple Roblox games that were using my game’s icon and thumbnail without permission. As the copyright holder and complaining party of these assets, my account was unfairly moderated and the moderation team took down my original assets - my own assets that I was trying to protect. I sent a follow up email, but the copyright agent implied that nothing more could be done.
For clarification, the assets affected my Alcatraz Prison Showcase. This Devforum post proves I am the copyright holder.
Here is my icon in an editing software to show that I am the original creator:
Expected behavior
Only the infringing assets should be taken down. My original assets should remain on the platform.
A private message is associated with this bug report