Dolcini | Information Board

:wave: Welcome to Dolcini’s Informational Board

Looking for some answers? This is the place!
We want to provide the best quality experience for all of our amazing customers. Here at Dolcini We take pride in our ambitions and are looking forward to your future in the community.


Follow and Tweet to us on Twitter about your experience at Dolcini!
https://twitter.com/DolciniRblx


Vibe
The vibe we want to give to the customers who visit our game or community is one of our main virtues, and we would like to have that complexion. The vibe includes quality professionalism that is unforgettable and comforting. Comforting in a way, that we are not home-like, but trust us as a business.


Why
The “why” for the business is also essential. We want to have a reason to be a part of the café industry here on Roblox. The reason is not only to stand out from the rest but show them that we are a business that seeks compassion rather capital, experience over time, and something that can bring joy. We seek the perfection of happiness. To do that, we must also pursue the vibe.


INFORMATION

How to get a job

Follow the steps in this order.

  • First, join the group
  • Next, scroll down to the games section
  • Click onto the Application Center
  • Then click the play button to apply
    :green_circle: If you pass you will be automatically ranked and teleported to the cafe!
    :red_circle: If you failed you may try again!
Session Schedule

:alarm_clock: Session Schedule

Training Times

Trainings are hosted every day at 11:00 AM EST and 5:00 PM EST. You will only need to know when a session is if you are a Trainee or a member of Management. Join our communications server to be notified when a session is taking place.

Cook Book

:coffee: Recipes

  • Dolcini
    Limoncello = Lemon Mousse > White Chocolate Flakes > Lemon Topping
    Chocolate = Chocolate Mousse > Chocolate Flakes > Chocolate Drizzle > Brownie Topping
    Strawberry = Strawberry Mousse > White Chocolate Flakes > Strawberry Drizzle
    Amaretto = Almond Mousse > Both Flakes > Caramel Drizzle > Almond Topping
    Caramel = Caramel Mousse > Chocolate Flakes > Caramel Drizzle

Players can make specific orders to have different toppings put on. Make the order to the mousse flavor

  • Pastry
    All pastries are made by clicking the flavor on the surface UI of the selected pastry.

When all the batter is gone and supplies are needed, get a supply box and then click on any flavor to refill whilst equipped

  • Coffee
    Regular = Mug + Coffee Beans + Regular + Milk
    Decaf = Mug + Coffee Beans + Decaf + Milk
  • Speciality Coffee
    Espresso = Mug + Coffee Beans + Espresso
    Latte = Mug + Coffee Beans + Espresso + Regular + Milk
    Americano = Mug + Water + Coffee Beans + Espresso

Coffees can have ice added afterward, cannot put them into mugs, only cups
Specialty Coffees flavors: Vanilla, Caramel, Mocha, or Mint

  • Tea
    Green Tea = Mug + Water + Green Tea
    Peach Tea = Mug + Water + Peach Tea
    Lemon Tea = Mug + Water + Lemon Tea

Ice can be added afterward, use the cup instead of tea mug**

FAQ

:question: Frequently asked questions

Q: How do I become a staff member?
A: Becoming a staff here at Dolcini requires commitment, if you are interested, feel free to apply at our application center.

Q: How do I get promoted?
A: To be promoted you must first become a staff member by taking the Trainee application. After you have passed the application, attend one of our training sessions at the center. When you have successfully passed, you will now be able to earn points in the cafe. In the cafe hold out the Information Tablet to see what points you need for each rank.

Q: How do I turn off my safe chat?
A: Unfortunately Roblox does not support turning your safe chat off. But that’s not a problem! You can be a Staff Assistant and below with safe chat. We do not accept any higher ranks than Staff Assistant if you have safe chat.

Q: What if I saw a staff abusing?
A: Depending on what role they are, message anyone that is an MR or HR higher than them. (Assistant Supervisor+)

Q: I bought a Staff Assistant Job or the Skip Training gamepass; why wasn’t I ranked?
A: If you bought any of these game passes on the Roblox game pass page, go into the game and click the “BUY” button from where the purchase is located; you won’t have to buy it again, it will just rank you.

Q: I planned a consultation, what happens next?
A: Your consultation will be forwarded to the Management Team and claimed by one of our Managing staff. Make sure to be in our discord or have your settings for “Who can message me?” set to Everyone so that we can contact you for a time to meet in-game.

How to become an MR

:raised_hand_with_fingers_splayed: How do I Become an Assistant Supervisor?

For all our senior members experienced and planning to move up and gain some authority, you will need to fulfill our standards before transmitting into a stressful environment. We will need to be able to trust you with handling our lower-ranked members and guests at our Café and properties. To become an Assistant Supervisor, you will fill out an Assistant Supervisor Application when they are opened and go on trial for a period of time, to see if you have what it takes to be apart of the Management team and so on.

Requirements:

  • Must be the Staff Assistant rank
  • Have excellent grammar and spelling check
  • Fast typing speed
  • No safe chat
  • Discord Account is required
  • Strong Activity
  • Maturity

We will announce when we are hiring Assistant Supervisors on the Discord and group page.
Usually at the end of every month or end of every two months before an initial application release.

We look at our members relatively and share opportunities for everyone; we must make sure our Assistant Supervisors have a sense of an environment they are entering.

NOTE: Don’t contact a Management member to become an Assistant Supervisor. If you ask to be promoted or for an application you will be noted and possibly unable to promoted or apply.

Position Description

Position Description

Customer - This is the role of all of the wonderful customers we have.

Noted Customer - This role is assigned for contractors, ally owners, and noted people.

Staff Member

Trainee - Once you pass the application and received this role, you will be required to be trained. Please look in the Training Centers description for training times.

Junior Barista - This is the first job you can start working at to make your way up in the Barista ranks. To find how to rank up, look in the Ranking System.

Barista - The official Barista role. You have been a Junior Barista for a while and have experience in the business.

Experienced Barista - This role is given to the most experienced Barista who has an understanding of the community and their job. You are very active and have an amazing personality.

Staff Assistant - This role is only given to the Experienced Barista role. As a Staff Assistant you have shown us you are ready to start working with Supverisory and you are trustworthy.

Lower-Management

Assistant Supervisor (30) - The Assistant Supervisor is here to help around the entire cafe with any technical issues, disturbances, and make sure everything is running as it should.

Supervisor (25) - The Supervisor is a role that conducts faultless duties and making sure customers are 100% satisfied with our service.

Cafe Manager (15) - The Cafe Manager is in charge of what happens within the cafe and seeks what we need to do differently, whilst improving our service and experience. They are in charge of Lower Management positions.

Upper-Management

Communications Management (8) - The Communications team is tasked with community engagement and in-game duties throughout the day. They are in charge of partnerships made with Dolcini and make sure we hear what the community is looking for through suggestions and communicating with members on the communications server.

Operations Management (8) - The Operations team is tasked with making everything go smoothly at trainings, events, and sessions. They are keeping track of activity from all staff here and will make changes to any type of operation necessary. They are also in charge of live performances put on at Dolcini.

Staffing Management (8) - The Staffing team is tasked with taking inquiries from members of the community that relates to problems that a staff member may be making. They release the management applications, host staff events, and look for new staff implementations to make our staff’s jobs better and easier.

Executive Management

Management Directorial (3) - The Management Directorial members are in-head of internal divisions of the business. They are intact with what needs improving and specialize in the specified division. This consists of 3 branches of expertise: Staffing, Communications, and Operations.

Chief Executive Officer (1) - The Chief Executive Officer is in charge of the Executive Management team and makes sure everything is running smoothly and efficiently. They provide support to Management inquiries, Management reports, and Purchase issues.

Vice President (1) - The Vice President & Chief Information Officer specializes in overseeing Executive divisions, running the company, and understanding the basics of the business. They contribute to many of the executive decisions. They provide general information and Terms of Service as Dolcini evolves.

President (1) - The President & Head of Consultations runs the business with activities, operations and ameliorates what needs to be in their best interest as well as organizing conferences. They assist with consultation inquiries, business/partner meetings.

Development Team

Programmer - Programs the games associated with Dolcini making them as high-tech as possible. Chief of Development, all development inquiries will go to them.

Founder - Establishment initiative.

Customer Code of Conduct

:newspaper: Customer Code of conduct

Appearance:
All though we do not restrict visitors’ or customers’ abilities to the way they look, we all are under a community with fair rules guided entirely; as a person, we need to respect other ways of wearing creative clothing differently. We ask our most welcoming valuable members to the community and staff to not wear anything containing inappropriate structures, as they are role models and one of the many faces of the company.

Speech:
We express freedom of speech and the ability to joke and say nice things freely, but it will have consequences. Others need to be able to socialize in a safe environment with other members of the community. That’s why our job is to make you all happy and keep a safe and pleasant atmosphere. Those are our fundamental values around the Café and property of Dolcini and will not be accepted lightly.

Beliefs:
As most people and community members, we must accept each other and how different each other are. We do not define people, label people, or discriminate against anyone in any way. Discrimination will not be tolerated, such as religion and race.

Decisions are made on your responsibility; we are not responsible for your choices. If these conducts are violated or Roblox Terms of Service, you have a chance to be terminated from our properties and community of Dolcini, and any career positions will be on the blacklist.

Staff Code of Conduct

:page_facing_up: Staff Code of Conduct

Shifts:

The key idea for our staff is to be working towards an end goal, to be giving the customers a wonderful experience. The concept will be based on using common sense, grammar, following policies; for your further possible opportunities to work to a higher position one day.

Promotions:

Opportunities are very well known and considered an award system. To be considered, you must be well known to customers and active around our properties, you will be putting effort and showing you want to be noticed. Requesting promotions will not be tolerated, here at Dolcini, we do not crave power-hungry staff, that being said we do not auto-promote people. Everyone had and has to go through our conduct and therefore work for their ranks.

Demotions:

Reduction from your position is not very common, only given to people who had violated our conduct and shown lacking effort to being a valued member of the community. Demotions are given for the rule-breakers. We will first suspend you for the time of your violation. We will then demote you to rank where you can show that you can work back up for the rank you had. These are given on unbiased standards of noted information from our Management and Corporate team. You may appeal for those reasons towards Corporate Officer+ to resolve the troubles.

Warnings & Suspensions

:warning: Warnings & Suspensions

Violations:
Here at Dolcini, we value the importance and growth of responsibility and guide our members to make the right decisions to continue their time with Dolcini. We do bring a consequence based on the conflict details.

For Senior Barista and below

Reminder - A given reminder about your purpose and the codes of conduct through an acknowledgment notice.

Warning - Given warning will be noted, and hopefully, show you an understanding of what kind of trouble you are getting yourself into.

Firing - Violating your staff conducts or Terms of Service, you are to be ranked to Customer and noted in our awareness for your recent actions and wrong decisions that created the measures to bring upon this choice to fire you. NOTE: Possible Probation Period will be active within one month, meaning that recently fired, you will not be able to apply for one month depending on reasoning.

For Staff Assistant+

Reminder - A given reminder about your purpose and the codes of conduct through an acknowledgment notice.

Warning - Given warning will be noted, and hopefully, show you an understanding of what kind of trouble you are getting into.

24 Hour Suspension - Violating your staff conducts, you are automatically removed from your shifts, and you are not to be stepping foot on properties or other working materials. This will be noted, and a letter will be provided.

72 Hour Suspension - Violating your staff conducts for the second time, you are automatically removed from your shifts, and you are not to be stepping foot on properties or other working materials. This will be noted, and a letter will be provided.

1 Week Suspension - Violating your staff conducts for the third time, you are automatically removed from your shifts, and are not to be stepping foot on properties of Dolcini, temporarily banned. This will be noted and aware of the Chief Staff Officer, a letter will be provided carefully.

Firing - Violating your staff conducts for the fourth time or Terms of Service. You are to be ranked to Customer and noted in our awareness for your recent actions and wrong decisions that created the measures to bring upon this choice to fire you. NOTE: Possible Probation Period will be active within one month, meaning that recently fired, you will not be able to apply for one month depending on reasoning.

Server & Group Banned - You violated the staff conducts or Terms of Service, causing chaos and troubles in the community. You will not be allowed to be accepted in Dolcini and will be added to our properties’ banned list. Corporate Officer+ gives these out.

Partnership Information

:handshake: Partnership information

To become a valued partner for Dolcini’s community, you need to complete our fulfilling requirements and approval from Corporate+. We would welcome all businesses to share creativity and communications, but we must be able to see our partners be reliable and fit.

Standards:

We accept Café, Restaurant, Hotel, and Clothing business partnerships currently, with the exception of having them reach these requirements.

  • Must be professional and be passionate about partnering with us
  • Has two representative
  • Has an active community and/or game
  • 500+ Group Members
  • 50+ Communication Members
  • Not botted
  • Organized with departments
  • Quality development
  • Has 10+ ranks
  • Must be a professional and nice environment with no toxicity
  • False language used in the communications is prohibited for becoming an alliance with us
  • Must have a good reputation

Application:

Contact the Chief Communications Officer: AwesomeAndroide#8075

Ban Appeals

:small_red_triangle: Ban Appeal

We offer an opportunity for all members to be able to communicate and create friendly relationships with others at Dolcini and its community. Some people make mistakes, we get it. We give our members a second chance to be unbanned from our server(s) to show they either can do better, or possibly get their false ban fixed. People who are banned who are past members who violated conducts or the Roblox Term of Service will not get second chances. These appeals are to be taken seriously, for those applicants currently sharing an interest to be allowed in once again.

Application:
Submit a paragraph to one Corporate+ member about the ban.

Format:

  • Why were you banned?
  • Where were you banned?
  • Reason for lifting the ban…
  • Ban placed by [USERNAME]
Consultations

Business:

Here to make a business arrangement? Great! Here’s a little about what to expect and what you may want to take into account. A business consultation is to make any form of business inquiry, such as an idea or a concept to Dolcini that may benefit us or something about your own business. This may be associated with affiliation. Take our Partnership form into account: To become a valued partner for Dolcini’s community, you need to fulfill our requirements and get approval from Corporate+. We would welcome all businesses, fitting the standards, to share creativity through organizations, but we must see our partners be reliable and fit.

Standards:

We accept Café, Restaurants, and Clothing business partnerships currently.

Meet:

Meet with a member of Management. This is just a regular meet that you may take appropriate in any way! Tell us a little about yourself and your ambitions or tell us what you think of us; we love the feedback. Anyone who may be interested in meeting a specific Management member, let us know, and we’ll make it work with them. We will make sure you have complete customer satisfaction.

Proposal:

Have an idea? Tell us about it! Having a Management member who has the attributes of being mindful and attentive in a proposal consultation will give excellent and a business aspect of advice to what you are looking to propose.

Here are some things that may be good to ask about:

Time effectiveness of a specified proposal, Money effectiveness, Suggestions to development depending on the proposal, Business questions, Market size, Operations management.

Salutation:

Here to get an idea of what Dolcini has to offer? Awesome! We want to give you a little quality tour provided by one of our Management members. Go up on one of the highest floors in New York City and meet with a Management member. This is where you will be kindly greeted, and then you will be off to give you an all eyes look at how Dolcini functions and what we strive to become.

Performances

:performing_arts: Performances

Dolcini has many new innovative and revolutionizing aspects to the cafe industry and we have brought live performances into play! Currently, we are only having Pianists as a performance that will be an event or gig. Learn more about this new form of entertainment in the description of the Dolcini Speccatoli group and join the communications to see what we offer to those who look to entertain!

Terms of Service


Handbook was written by Disinvolto, Founder of Dolcini.