Hi Creators,
Starting today, you can publish paid access experiences in local currency and earn up to 70% of the revenue they generate. We announced this at RDC earlier this year users can purchase these experiences only on computer and web in their local currency but can play these experiences on all platforms. We would like to add the ability for users to purchase on mobile and console in the future and will provide an update when we are able to do so.
Paid access experiences can be offered at three price points in a userâs local currency:
- $9.99 USD: You earn $4.99 (50%) per sale.
- $29.99 USD: You earn $17.99 (60%) per sale.
- $49.99 USD: You earn $34.99 (70%) per sale.
Note that users outside the US will see these amounts in their local currency, plus any local taxes that may apply.
You can change between price points at any time, for instance to test different price points to see what resonates most with your audience. We plan to test additional price points in the future to provide even more flexibility.
Eligibility
In order to publish a paid access experience in local currency, creators or group owners must meet the following requirements:
- Be ID verified, email verified, and 13 years of age and older
- Have ongoing compliance with Robloxâs Terms of Use and Community Standards
- Live in a country our payments provider supports. See list here.
- Successfully set up an account with our third-party payout provider, Tipalti
Paid access in local currency experiences require both ID verification and email verification in order to properly set up your account to receive payments in local currency.
Users in Argentina, Colombia, Indonesia, Taiwan, Turkey, Ukraine, UAE, China, Russia, India, Vietnam are not able to purchase paid access experiences in local currency.
Discovery of Paid Access Experiences
Paid access experiences, including those in local currency, are discoverable on the Home page (Recommended For You and Todayâs Picks sorts) as well as via a dedicated sort on the Charts page. Paid access experiences can also be found in Search.
We are continuing to explore new opportunities to drive greater discovery of paid access experiences, and will have more to share in the coming months.
How to register your account with our payment provider to receive payments
Before you can publish your paid access experience, you need to make sure your account is set up to receive payments with our third party payments provider, Tipalti. Here are the steps for requesting an invitation to set up your Tipalti account:
- Go to Creator Hub > Creations.
- Select an experience.
- In the left navbar, go to Audience > Access Settings.
- Select âSend Requestâ next to âPayment Informationâ
- Enter your legal first and last name
- You will then get an email from Tipalti to set up your account to receive payments.
Within one week of submitting your request, you will receive an email from Tipalti to set up your account to receive payments in local currency. You must create an account or login to an existing account and fill out the necessary tax and banking information. Once your documents are verified, you will receive a notification in the Creator Hub and an email confirming that your account has been successfully set up.
How to set up a paid access experience in local currency
- Go to Creator Hub > Creations to select an experience.
- Set your experience to Public. Only public experiences may be set up to receive payments in local currency.
- Go to Audience > Access Settings, select âRequires Local Currencyâ
- Creators that meet the eligibility criteria will be able to select one of the USD price points.
- Select âSave Changesâ
- Your experience will go through a policy review. You will receive a notification in the Creator Hub and an email once it is live.
Note that you will not be able to select a price point until you have set up your account to receive payouts in local currency with our payment provider.
You can also access paid access settings from Creator Studio.
- Open Studio. Select File > Game Settings
- Under Monetization, select âConfigure on Creator Hubâ
Policies for Paid Access Experiences
All experiences on Roblox must meet our Terms of Use and Community Standards. Specifically:
- Experiences must not be spam, including repetitive of existing experiences or empty experiences
- Experiences must not be or contain scams, including teleporting to free-to-play experiences or further adding additional Robux paywalls within the experience
Additionally, paid access experiences must follow these additional policies to remain eligible.
- Paid access experiences must offer a complete, playable experience without requiring additional payments to access any part of the core game. In-experience items, upgrades, or power-ups designed to enhance the core game however, can be priced and sold in Robux.
- Developers may not grant paid access buyers access to content or items for other experiences
You can read more about the rules around paid access experiences in local currency here. Violation of these policies may result in loss of access to this feature, removal of content, or suspension of your account.
While paid access is not an entirely new business model for experiences on Roblox, weâre excited to expand and improve upon the paid access model and provide creators with more ways to earn. We look forward to seeing what you create!
Additional resources
FAQs
Click here to view the FAQ
Can I change the settings of an existing experience to be paid access in local currency?
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Yes, you can toggle an existing experience to be paid access in local currency, paid access in robux, or free to play at any time in Creator Hub. You must be eligible for paid access in local currency to enable it for your experience. Please be aware that when reenabling paid access in local currency, there will be a short review period of around an hour before users can purchase to enter.
As with paid access experiences in Robux, users who purchase a paid access experience âownâ the experience and will always have access.
For any experiences that were free and change to paid, users will need to purchase the experience to continue playing.
Can I change the price of my paid access experience at a later date?
- Yes, you can change the price of your experience in local currency at any time.
Who can purchase paid access in local currency experiences?
- Users from all countries, except Argentina, Colombia, Indonesia, Taiwan, Turkey, Ukraine, UAE, China, Russia, India, and Vietnam, can purchase paid access experiences in local currency. We will update you if we can expand to any of these regions in the future.
Where do I view the history of my paid access in local currency transactions?
- Your transaction history can be found in Creator Hub under Finances > Transactions > Paid Access in local currency. There, you will see the date of a transaction, name of the user who purchased your experience, experience name, price they paid, and refund status.
How do refunds work?
- Users can request refunds for Paid Access in local currency experiences within the first 48 hours of purchase directly on the experience details page. Refunds are not available after 48 hours have passed pending any reasonable exceptions such as an experience not being available during those first 48 hours.
When will I receive my earnings from paid access in local currency?
- Earnings from paid access in local currency experiences will be in escrow for a minimum of 60 days from time of purchase. Creators will receive funds net of fees including taxes, refunds, and chargebacks. Creators will be automatically paid out once a month. For group owned experiences, the group owner will receive the payout automatically each month.
Are there plans to allow paid access in local currency at different price points in the future?
- We are always monitoring user behavior and satisfaction, and may make changes or provide more flexibility in the future as needed.
Are paid access experiences eligible for engagement based payouts?
- Yes. We recently announced Paid Access in Robux and Paid Access in Local Currency experiences are eligible for Engagement-Based Payouts.
Can payouts from paid access in local currency experiences be shared among group members?
- For freemium and paid access in Robux experiences, payouts can be shared across all contributors within the group. For paid access in local currency experiences, payments will be sent to the group owner, who can then distribute across their organization.
Can I buy Search & Sponsored Ads for my paid access experience?
- Not at this time. We are exploring a solution for driving traffic to paid access experiences but do not have any news to share at this time.
Are private servers allowed in paid access in local currency experiences?
- Not at this time. We plan to support private servers in the future and will follow up when we have more updates to share.
Can I include microtransactions inside a paid access in local currency experience?
- Yes. Our intention is to protect users and ensure they can fully enjoy the experience they intend to purchase. To that end, paid access experiences must offer a complete, playable experience without requiring additional payments to access any part of the core game. In-experience items, upgrades, or power-ups designed to enhance the core game however, can be priced and sold in Robux.
Are earnings from my paid access in local currency experience subject to Developer Exchange rates?
- No. Any earnings you see will not need to go through Developer Exchange to convert to your local currency. For example, for $9.99 experiences, you will take home $4.99 (50% revenue share) per new purchase.