Group Payouts don't work

Unfortunately I’m experiencing exactly the same issue, it has never happened to me before and group/community payouts have been immediate for the last few years.

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The group payout system is working as intended. The reason you may be having issues is because the Roblox API may be running a bit slow. I recommend changing your post name from it not working at all to just being slow.

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Yep got the same issue, with alot of robux im waiting for…

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same for me :slightly_frowning_face:
Just will keep waiting hoping not to lose them

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UPDATE: I’m slowly getting my money, I guess the Roblox transaction service is just bad down

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Thanks for the report. We identified the issue and are actively working on a fix. We can confirm that no Robux has been lost; it is primarily a delay in our system when distributing group Robux payouts.

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Just got my payout :smiley:
I think it might be resolved now

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I can confirm this happens to me as well. I just lost a little over a million robux

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How long before a fix is deployed by your estimates?

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I guess we all got beamed :skull:

One hour later and nothing changed on my end, the robux did not show up.

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Hey everyone, thanks for your patience here. Our engineering team has finished reviewing the issue and currently processing the backlog of group payouts which will take a few hours. We do apologize for the inconvenience caused by this, and appreciate your understanding.

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working for me now, thanks for your fix

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This issue is still apparent for me, I was paid out at 1:00AM GMT and I have still not received my Robux from the group. I have attached a picture of my transactions along with my current Robux amount.



image

EDIT: I have received the Robux now following the fix.

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this issue is also happening to me, i payed out 2 times, and still haven’t received my robux

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It still is happening, I never received my robux.

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Currently experiencing the same issue.

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still happening, payed out like a minute ago from my own group
just give me my monehh… :broken_heart:

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A backlog as in many group payouts being processed at the same time? Is that why it is being slow right now?

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Have the same issue, seems like this is happening everywhere, I even have proof that I paid out group funds and nothing happened


Doesnt quite seem like the issue is fixed

EDIT: The payout worked, just had to wait a while. Usually isnt this slow, though.

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Hey all - this issue should be resolved now, and you should be receiving group payouts normally again. We appreciate your patience! :pray:

15 Likes