Unfortunately I’m experiencing exactly the same issue, it has never happened to me before and group/community payouts have been immediate for the last few years.
The group payout system is working as intended. The reason you may be having issues is because the Roblox API may be running a bit slow. I recommend changing your post name from it not working at all to just being slow.
Yep got the same issue, with alot of robux im waiting for…
same for me
Just will keep waiting hoping not to lose them
UPDATE: I’m slowly getting my money, I guess the Roblox transaction service is just bad down
Thanks for the report. We identified the issue and are actively working on a fix. We can confirm that no Robux has been lost; it is primarily a delay in our system when distributing group Robux payouts.
Just got my payout
I think it might be resolved now
I can confirm this happens to me as well. I just lost a little over a million robux
How long before a fix is deployed by your estimates?
I guess we all got beamed
One hour later and nothing changed on my end, the robux did not show up.
Hey everyone, thanks for your patience here. Our engineering team has finished reviewing the issue and currently processing the backlog of group payouts which will take a few hours. We do apologize for the inconvenience caused by this, and appreciate your understanding.
working for me now, thanks for your fix
This issue is still apparent for me, I was paid out at 1:00AM GMT and I have still not received my Robux from the group. I have attached a picture of my transactions along with my current Robux amount.
EDIT: I have received the Robux now following the fix.
this issue is also happening to me, i payed out 2 times, and still haven’t received my robux
It still is happening, I never received my robux.
Currently experiencing the same issue.
A backlog as in many group payouts being processed at the same time? Is that why it is being slow right now?
Have the same issue, seems like this is happening everywhere, I even have proof that I paid out group funds and nothing happened
Doesnt quite seem like the issue is fixed
EDIT: The payout worked, just had to wait a while. Usually isnt this slow, though.
Hey all - this issue should be resolved now, and you should be receiving group payouts normally again. We appreciate your patience!