People have been requesting for Classic Clothing Assets to be deleted to the Copyright_Agent@Roblox.com email, we are promised items will be deleted within 30 days.
But Nothing, I repeat NOTHING happens. There is zero evidence that the Copyright Agent at Roblox fulfils any request to delete from the platform any Classic Clothing Asset uploaded by the person who made the request. They simply don’t do anything.
Whenever you file a copyright strike, you are legally mandated to provide your contact information. This is a standard across other platforms such as YouTube. There is literally no way around this.
This really is an issue that must be addressed.
I don’t blame you for not knowing, but I find it very interesting that awareness of this problem isn’t more widespread. From the conversations I’ve had with people in the discussions linked in my previous post and my own experience I’ve concluded that Roblox is lying when they promise they’ll delete the assets linked by the person who uploaded them.
Furthermore I can say the whole thing is a mess.
here’s a link to a reply I made in a discussion about an email I received from the copyright agent.
I second you on the lying part. I had heard of that issue before but I thought it was just another of those issues that Roblox had solved with a bunch of flex tape and a “Actual solution coming soon!!”.
Turns out they didn’t even bother buying the flex tape.
As for your e-mail, did you contact them with the linked e-mail? Because if so, my god, this is a new level of incompetence. As for the e-mail thing, I assume Copyright Agent is for DMCA requests and ipcontentremoval is just for creators that want to get it off before it’s too late?
This should be verified. The last thing that I’ve seen said that ipcontentremoval no longer works and everything is sent to Copyright Agent.
After all, after an email is sent to Copyright Agent, the reply after a few days is along the lines:
“Thank you for sending your request for content removal and we aim to fulfil this request within 30 days, because of this request you should not receive any moderation or strikes as a result of this request. If you do please contact us back…” etc etc etc.
Everything indicates that it should work
The email is correct.
The email says they’ll fulfil the request.
They understand the context. The person made a mistake and would like something they uploaded to be deleted off the platform. So why have the ipcontentremoval email? That would just be redundant.
Copyright Agent promises two things:
The assets will be deleted within 30 days.
In that time you shouldn’t receive any moderation or strikes.
We know #1 is a lie.
There is a massive fear, among those who have discussed the problem on the Dev Forums, that #2 is also a lie.
Remember how, just a few months ago, Roblox had a big issue with false DMCA’s and users getting falsely deleted. Is this really a safe approach? I’d rather write a long email to Roblox (as I have done many times previously), than risk a Roblox botting service getting a hold of that panel…
I was quite excited when I read the title for this thread. The rest was rather a letdown. I was hopeful that I would now have a way to use audio that I purchased rights to use even when the automated system thinks I might be violating copyrights. It’s really disappointing that you can legally purchase rights to use something, have an automated system decide against you, and then have no recourse whatsoever.
If people are going to be able to copy a game. Put the copy of the game as their creation, targeting the original game, and actually manage to trick moderation automation into banning, then gg.
Can’t wait for these features to be added in the future! Would definitely like to see a system similar to YouTube.
Additionally, I have a few questions:
Will there be any changes or improvements to the DMCA counter-notice process in case of false reports? The ID verification is a nice security blanket to deter some bad actors, but I feel like a better counter-notice system is still needed.
Will there be any changes or improvements to the remediation process to appeal the 3 DMCA strikes prior to permanent account termination?
This was very long overdue! It’s a big step in the right direction. I do have to ask, where do Roblox created assets come into the picture?
After reading it over, it seems only rights holders can file a takedown request. So what about copies of roblox made items? Will owners of Roblox made items, such as coveted limiteds, be able to file takedown requests on copies of such items even though they aren’t the creator?
In order to use this feature I’m required to verify my phone number - which then becomes a recovery option. This is an account security risk.
This is because of a relatively simple attack called “sim-swapping.” This attack makes it so that bad actors can take your phone number. Meaning, a phone number is NOT a secure recovery option.
I want to use this feature but do not want to open an attack vector to my account
