[Update] April 17, 2024
Hello Creators,
We are excited to announce the launch of a new tool for Intellectual Property (IP) management, Rights Manager. Rights Manager is a new destination for managing IP infringement removal requests. Starting today, you will gain access to this new tool available in Creator Hub.
Please note: This feature is gradually rolling out to users and will be available to all in the coming weeks. This feature has rolled out to 100% of creators as of March 26.
We’ve heard feedback that the current process for handling infringing experiences, avatar items, and assets is very manual, confusing, decentralized, and long. As we shared last August, we’ve been on the journey to build a tool that addresses these concerns about managing IP takedown requests, allowing creators to spend more time doing what they do best – building for their audience.
Here is a summary of the new features that will be available in Rights Manager, which you will start seeing on Roblox after March 18:
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One-Time Registration: You will no longer have to repeatedly enter contact info to file an IP removal request. Going forward, developers will need to ID-verify and only register once at onboarding.
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Secure Identity Verification: To ensure the verified rights owner or representative is filing the removal request, 3-step ID verification will be required. This entails a government-issued ID, phone number, and email verification. We use advanced image processing technology to ensure your documents are legitimate, and that you are in fact who you say you are.
Once verification is complete, we anonymize your identity and discard any personal data we collect from your documents except your date of birth. We use your date of birth to ensure that the age on your account is accurate. This information is not shared with the people that you report for IP infringement. For information on how this data is used, please visit our Age ID Verification FAQs.
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Easier Removal Request Handling: We’ll enable you to submit removal requests for assets, experience, and avatar items if you are the rights owner. There’s also now an option to provide more detailed information up front to give additional context if needed. You can also quickly duplicate a request to save time and add a nickname for a removal request to make it easier to find later.
New Removal Request screen which displays multiple fields -
Greater Review Transparency: We’re now providing more visibility into the handling of each item in a removal request. Now you will be able to see the status of each item you have requested be removed in one handy page rather than having to dig through your email inbox.
Summary View screen which displays current status of submitted removal requests -
More comprehensive coverage: All rights holders, including those that don’t have a presence on Roblox, can use this process to request removal of infringing content hosted on Roblox.
In the future, we look forward to offering support for bulk requests, additional improvements in the claims process, better searching and matching for similar creations, a new trademark process, and permissioning and better support for Roblox groups.
At this time, users are unable to track or dispute claims in Rights Manager when they have been reported as infringing on someone else’s IP. If someone uses Rights Manager to report content that you have uploaded, you will be notified via email and in Messages.
Building this IP tooling is a journey, but we are committed to improving it to make it easier to protect your content.
Thank you.
FAQ
Click here to view the FAQ!
What types of content can be reported via Rights Manager?
- You can use Rights Manager to report infringing experiences, avatar items, and assets such as models, plugins, audio, images, and videos.
What types of infringement does Rights Manager handle?
- Today, Rights Manager handles infringement of any copyrights you either own or are authorized to report on behalf of, even if your intellectual property was not created on Roblox.
What is the registration process?
- In order to register, creators must first ID-verify. After the verification, creators will fill out a short questionnaire which serves to do one of two things depending on their role: (1) If a Roblox creator, the questionnaire will confirm their identity or (2) If submitting on behalf of a organization or client, the questionnaire will prove they are authorized to submit requests as a representative of a company.
Does Rights Manager allow me to both report when others have infringed my IP, and also follow along with claims where I have been found to be infringing?
- At this time, Rights Manager is only able to report when others have infringed on someone’s IP.
Is the experience the same for brands and creators? Who is able to access Rights Manager?
- Both creators and brands can access Rights Manager through Creator Hub. In order to access Rights Manager, you must be an ID-verified, registered user. We are slowly rolling out access to this product, so you may not immediately have access on March 18th. If you see Rights Manager in the left navigation bar of Creator Hub, then you will be able to access it.
If a request is denied, will we find out specifically why?
- At this time, Rights Manager will only provide standard rejection information. We look forward to providing more detailed rejection reasons in the future.
What else will Rights Manager support in the future?
- We look forward to offering detailed rejection reasons if a removal request is denied, bulk requests, additional improvements in the claims process, better searching and matching for similar creations, and trademark process.
Do users under 13 years old have access to Rights Manager?
- Users under 13 should have their parent submit a removal request on their behalf. If they try to access Rights Manager, they will be prompted to get their parent’s help.
Will I have to discover content that infringes my IP on my own, or can Rights Manager do this?
- We are in the process of building searching and matching capabilities, and are planning for it to become available in several months.
Does this only cover IP created on Roblox?
- Rights Manager supports removal requests for IP originating on or off Roblox, but we are only able to remove content hosted on Roblox.
Where can I learn more about IP on Roblox?
