Now that version 605 is out, I have played and it still crashes after a while. (Like around 10-15 mins)
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Hello starlordjustin,
My response was mostly meant for Crab_Wrangler, as we analyzed only his crash dump. There was a chance that other folks also run into the same issue, but it could also be a different one; we have no way of knowing until we get our hands on a crash dump that was generated on your machine.
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I am having this issue as well here are dumps from multiple people on the team.
0.605.1.6050656_20231208T001401Z_Player_40f09_last.log (64.7 KB)
0.605.1.6050656_20231208T002152Z_Player_FA1C5_last.log (149.6 KB)
Hello CodeAnomaly,
Unfortunately, these are log files. Crash dumps have the extension .dmp . If you would like to forward a crash dump, please do it in a DM as the crash dump might contain some sensitive information.
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What are the steps to capture a client dump if the client is just disappearing(after 15 min or so) with no error or crash dump. The client will vanish as if you pressed Alt -F4, even though you didn’t, but with Alt F4 you can see in the logs where it is shutting down.
When the client disappears, the logs just end with no error and no clues.
This makes long games where progress is lost (like Outlaster) very frustrating.
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Hello Sir_Highness,
This is a tough one. If the process really crashes (as opposed to terminate or being terminated) and there is some kind of bug in the crash dumper, then your best bet is setting up ProcDump as described in Strategy Four here and hope ProcDump does its job.
If it was Hyperion that is closing the client, would that appear in the logs similar to an Alt-F4 shutdown? Or is this some other sort of anomaly?
behavior recap:
Client vanishes without a crash dump and with client logs just ending.
I’m confused as to how Strategy Four will catch and create a dump when it seems as though no crash is being detected(based on the lack of dump file or popup error message). I can set Strategy Four up on the affected pc and see if it writes anything in the dump folder but I suspect it will not detect a crash or write a dump.
Hyperion never closes the client. If Hyperion detects an anomaly, it will always crash the client. There is no scenario in which Hyperion would gracefully close the client.
The client uses its own crash dump handler. If there is some sort of bug, a crash dump wouldn’t be written. ProcDump, among other things, is designed to catch any form of crash.
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Bad news(for me). I reproduced the issue with “Strategy Four” configured, procdump did not capture any dump file, the client log just ends with no clue that the client closed or crashed.
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As a last resort, I am going to do a full reset of my computer. I have created a backup of my files and will reformat my drive to do a fresh install of Windows.
12/9/2023 @ 4:08 PM roughly seven hours after original post
A full fresh copy of Windows seems to have fixed the problem!
4:28 PM
hi. probably not the solution but you are using windows 7. if your going to complain about your issue then upgrade if possible. if you cant upgrade due to software limitations, then your computer isn’t fit for roblox
wait nvm old post !!!
I ain’t using Windows 10 or Windows 11. Roblox needs to make a Linux client like they promised over ten years ago 
why is that? windows 10 is completely fine, or at least windows 8 at minimum…
Well, I’m not a fan of telemetry. Also, I don’t appreciate the lack of control Windows 10 allows you to have. Windows 8.x is fine, it’s just that Windows 7’s Roblox end of support will probably take Windows 8.x’s support with it. Not to mention all of the duplicate programs in Windows 8.x.
Byfron is still causing crashes unexpectedly, no error message given on Windows 11.
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Looks like Hyperion is still crashing the client for me…
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just happened to me too, on desktop (windows 10) while playing grappling hook obby - crashed after two unnatural lag spikes (i had good internet connection on other apps)
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Was there a popup message for the crash or a dump file? I’m getting these crashes after 5 - 15 minutes and there is no popup, no error, no dump file, nothing in client logs(log just ends at time of ‘crash’)
I am using vanilla client, meaning, i have no 3rd party tweaks no fflags set, etc.
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I’m getting a Studio Crash to desktop whenever I exit playtest and move my mouse.
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