We wanted to give you a heads-up regarding SurfaceAppearance. We have been working on improving our backend systems that are the foundation for future development of SurfaceAppearance.
However, due to the nature of the change and the huge amount of textures available in Roblox, there might be some latency when this is first enabled:
For example, you may or may not see the PBR textures (roughness, normal maps, metalness) for your game in the first few times you play (you will still see the color texture though).
We will enable this change in a couple weeks time and will let you know when it’s actually enabled.
If for some reason you are experiencing issues with PBR after this change, that persist after a few game launches, please let us know as soon as possible so we can investigate.
Thank you for reading the post.
P.S. If your game uses SurfaceAppearance heavily, you can leave a comment below with the place ID/URL. We would love to check out and be amazed at your creation!
**Update (5/10/2021): Backend upgrade has been completed. Please let us know if you have any issues regarding Surface Appearance not showing up in game.