Hi Creators,
We heard your feedback around archiving items and are happy to share a new process for requesting the archival of your past uploaded avatar items.
You can request a one-time permanent archival of your own items by filling out the support form here and selecting DMCA under the Type of help category, then selecting Asset Archive Request. This process supports both trademark and copyright requests.
Please include the following information, and we will work to permanently archive it:
- An explicit request to archive your content
- URL links or asset IDs of the content you wish to archive
This process can be used to archive both 2D and 3D avatar items.
Please Note: To protect the creativity of others, the Roblox Terms of Use states that any content you create must respect the intellectual property rights of others – both on and off our platform.
This means you should not upload content you do not own or did not get the owner’s permission to use.
You can get ahead of potential IP issues by ensuring your items do not contain infringing IP at the point of upload.
These are some limitations while we work on a more self-serve option:
- Limited items and Bundles are not supported.
- Once you submit your request you will not get confirmation/regular correspondence. Please do not submit multiple requests to take down the same item.
This is the next step to better support you in managing your past and new creations on Roblox, and we’re excited to build tools that better handle the management of all types of IP. By the end of 2024, we plan to introduce a self-service archival option for Marketplace. We’ll have more to share in the coming months.
Please let us know if you have any questions.
Thank you.