Dear Roblox staff, read the private message assosicated.
The Crown of O’s system, which rewards developers based on their Monthly Active Users (MAU), is not functioning correctly. Some developers, including myself, are not receiving the correct crowns.
Expected Behavior
Developers should receive crowns based on their highest MAU milestone reached, plus all previous milestone crowns.
Milestone Crowns:
1K MAU → Crown #1
10K MAU → Crown #2
100K MAU → Crown #3
1M MAU → Crown #4
Actual Behavior
I had 130K+ MAU before.
I only received the 10K MAU crown (Bombastic Crown of O’s).
I did not receive the 100K MAU crown.
I also did not get any lower crowns under 10K.
This means the system is not properly granting the crowns based on milestone progression.
Steps to Reproduce
Reach a high MAU milestone (e.g., 100K+ MAU).
Check the Crown of O’s rewards in the Avatar Editor.
Notice missing crowns that should have been awarded.
I also have this issue, there’s a game that i am a developer of that has reached 1M+ MAU but i didn’t receive any crowns, and the creator of the game (group) still didn’t get it.
This issue has been going on for a while, Developer Awards! Phase 2: Virtual Items - #1293 by adudu21.
Unfortunately all we can do is keep waiting, I had gotten the 10k+ MAU crown 2-3 years after they were introduced. To this day I am waiting on my 100k+ MAU crown.
For what it’s worth, I can first hand confirm that Roblox can even occasionally send out higher level crowns to users who didn’t earn them (source: I got the bombastic crown a year ago despite not even reaching 1k mau for easily several months to a year beforehand)