Failed to load animation - sanitized ID

Help and Feedback Scripting Support
#28

this started happening to me the last few days for a ton of animations I own/created myself under the correct name etc.

#29

is there any fix yet… im having tihs exact same issue.

2 Likes
#30

Upload it to a group, that’s the only way it seems like, fixed it for me

2 Likes
#31

roblox please fix this is happening to every animation

#32

uploading to yourself will make it take a while but to group is instant for some odd reason they need to fix this indeed

#34

Uh. Apparently this was fixed a few days ago, according to a Roblox staff. Scroll all the way down on this.

People were getting mad about this.

I think if you made the animation before the bug was fixed it wont work. But any you made after they said it was fixed, should work.

I made one after it was fixed and it loaded fine.
All the ones from during the bug didn’t show a play logo and gave me the same error.

Try saving the animation under a new name, maybe that’ll work if you really want to keep them.

#35

Your feelings hurt?? Cause I told him to just read I can see you can’t read either

#36

I think you should pause, read my post again.
I understand your dissapointed and everyone else experiencing this was disappointed too.

You will “Own your animation” when you reupload, as buddy said.

Roblox said they fixed the bug. Now its up to you to go through your animations and resave the ones that got affected.

From that point on you should be good.
No reason to get mad at people who are trying to help you.

4 Likes
#38

Im starting to feel like people dont read aswell. If you look at the link i posted. Second commennt from the bottom you’ll see that a roblox staff said the problem had nothing to do with animations being moderated. People seem to be very misinformed about this topic

1 Like
#39

Hello all, apologies for how frustrating this issue has been… we have also been having trouble narrowing it down to a single root cause. There are actually multiple potential problems going on here, some of which have already been fixed, so please take another look and let us know if you continue to see issues.

  • The ‘sanitized id’ part of the message is new, but it is not a new error, we’re just taking an extra security step to validate the request was truly for an animation asset id.
  • There was a formatting problem with this message update, so it was truncating the id and reporting the wrong/non-existent asset id as a result. This has been fixed.
  • Around the same time, there were some separate issues around content loading that affected animations:
    • Uploads could sometimes get stuck in a long backlog queue to publish, creating the appearance of non-existent assets and/or moderation issues. This has been fixed.
    • There was another issue that was discovered that could cause assets to delay or fail to load. This was just recently addressed (see here)
  • Irrespective of the root issue, the message is not very informative or helpful to understand why the animation asset failed to load. We are working on improvements to that for your benefit (and ours, quite frankly). :slight_smile:
  • Lastly, in some cases there could just be a legitimate permissions issue with the animation, due to privacy issues. The content management team is very aware of these pain points (e.g. wanting to share animations with or across groups) and we plan to have improvements in the near future (as in 2024).

In the meantime, we will improve the error reporting to aid in debugging.

TL;DR - thank you for your patience with this one and please try again in case the recent content loading fixes have addressed the problem. If not, please reply here or to me directly and we will continue to investigate (caveat: many of us will be offline over the next few weeks, so we will respond in early January).

Thanks again.

7 Likes
#40

33 days later, FOUND THE SOLUTION (at least worked for me)

just simply go to workspace and enable “ClientAnimatorThrottling” and it will WORK

1 Like
#41

Doesn’t work still, still throwing out sanitized ID error.

#42

This is still an ongoing issue, would love if this could be looked into further! For some odd reason the animation works whenever I’m play testing in studio but as soon as I’m in the live game itself, it’s broken and is throwing out the error.

3 Likes
#44

Still experiencing issues. Any heads up?

1 Like
#46

I’m having the same issue, very confusing.

1 Like
#47

Hello, we have released an improvement to the error reporting when animations failed to load. It should provide additional context that will help you (and us) debug the specific issue. Please reply here with a case that still repros this error and the new message details and we can investigate further. If there are no active cases of this, we will close this thread but you are welcome to start another if the issue crops up again. Thank you!

#48

I don’t have a ‘problem’ with this, but since you asked, I get these errors, for example this is the Roblox Sit animation: SitV2 - Roblox

failed to load 105 times in the last 7 days:
105 Client Failed to load animation with sanitized ID rbxassetid://2506281703: Animation failed to load, assetId: https://assetdelivery.roblox.com/v1/asset?id=2506281703

I didn’t include the placeId because I don’t need help with fixing this.

Thanks.

2 Likes
#49

thats the opposite for me. my animations only play in live, not studio.,

#50

Roblox Animations are just super broken right now, and rather than fixing per-existing issues which have been plaguing the platform, they choose to put their resources towards developing features nobody asked for, like “AI Assistant”.

3 Likes
#51

I’m having problem with animation